Privacy Policy
This privacy policy sets out how Up Down London uses and protects any information that you give Up Down London when you use this website.
Up Down London is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Up Down London may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last reviewed and updated on 5 November 2026.
Who we are
Up Down London is run by Sarah Fenway, who is the data controller for this website. You can contact her about anything in this policy at privacy@jaggedseam.com.
What we collect
Up Down London does not ask you to create an account or sign in. We collect only:
- Technical information that web servers record automatically when you visit, such as your IP address, browser type and the pages you request
- Anything you choose to send us, such as your name, email address and message if you email us
How we use it
We use this information to keep the website running reliably and securely, to investigate errors and abuse, and to reply to you if you contact us. Our lawful basis for this is our legitimate interest in providing a secure, working service. We do not use it to profile you or for advertising, and we keep it only for as long as we need it for these purposes.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Where we store your data
Up Down London is based in the United Kingdom, and your personal data is processed under UK data protection law. The web server for this website is located in London. Some of our service providers may process limited data outside the UK, including in the United States. Where we transfer data internationally, we take all reasonable steps to ensure it is handled securely, and only transfer it to countries covered by UK "adequacy" regulations or under appropriate safeguards such as the International Data Transfer Agreement.
Cookies
This website does not set any cookies of its own on its public pages, and we do not use analytics or advertising trackers.
Some page styles, fonts and scripts are loaded from third-party content delivery networks, including Google Fonts, which receive your IP address in order to deliver them.
You can block or delete cookies in your browser settings. You can find instructions on how to manage cookies at aboutcookies.org.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your rights
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
In practice we hold very little personal data: apart from routine server logs, usually only emails you have sent us. Even so, under the UK GDPR and the Data Protection Act 2018 you have the right to access the personal data we hold about you, and to have it corrected or erased, as well as the right to restrict or object to how we use it and to data portability. To make a request, please write to privacy@jaggedseam.com. We will respond within one month, and there is normally no charge.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.