Current Issues
Langley Berks
Step free access is not available to platform 1 due to a faulty lift.
2 May 2026, 10:55 a.m.
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
2 May 2026, 7:20 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
2 May 2026, 7:15 a.m.
Ickenham
Step free access is not available due to unavailability of station staff.
2 May 2026, 1:50 a.m.
Maryland
Step free access is not available to the eastbound platform due to a faulty lift.
2 May 2026, 1:05 a.m.
Watford Junction
Step free access is not available to the Lioness line due to a faulty lift.
2 May 2026, 1:05 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
1 May 2026, 8:05 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
1 May 2026, 11:50 a.m.
Farringdon
Step free access is not available between the Smithfield ticket hall / Barbican westbound platform and the Elizabeth line. For step free access, use the National Rail entrance at Farringdon.
1 May 2026, 10:15 a.m.
Wembley Park
Step free access is not available to platform 6 (southbound 'fast' Metropolitan line). Use platform 5 for southbound 'local' Metropolitan line trains.
1 May 2026, 9:30 a.m.
Watford Junction
No Step Free Access- Step free access is not available to the Lioness line due to a faulty lift.
1 May 2026, 9:25 a.m.
Langdon Park
Step free access is not available due to planned maintenance.
30 Apr 2026, 2:20 p.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
30 Apr 2026, 2:20 p.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Bank
From Monday 13 April until mid May, there will be no step-free access to/from the Waterloo & City line at Bank station. Please use Jubilee and Northern line services, changing at London Bridge.
13 Apr 2026, midnight
Liverpool Street
From Monday 13 April until Saturday 2 May, there is no step free access to the Elizabeth line from the Broadgate ticket hall (Liverpool Street entrance). Please use the Moorgate step free entrance instead.
13 Apr 2026, midnight
Resolved Issues
Highbury & Islington
Step free access has now been restored at this station. 2 May 2026, 9:20 a.m.
Southall
Step free access has now been restored at this station. 2 May 2026, 9:15 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 2 May 2026, 7:05 a.m.
Barkingside
Step free access has now been restored at this station. 2 May 2026, 7:35 a.m.
West India Quay
Step free access has now been restored at this station. 2 May 2026, 5:15 a.m.
New Cross Gate
Step free access has now been restored at this station. 1 May 2026, 11:20 p.m.
Maryland
Step free access has now been restored at this station. 2 May 2026, 12:15 a.m.
Barkingside
Step free access has now been restored at this station. 2 May 2026, 12:10 a.m.
Watford Junction
Step free access has now been restored at this station. 2 May 2026, 12:15 a.m.
Barking
Step free access has now been restored at this station. 2 May 2026, 5:30 a.m.