Current Issues
Forest Gate
Step free access is not available to platform 1 (towards Liverpool Street) due to a faulty lift.
24 Sep 2026, 9:53 p.m.
Star Lane
Step free access is not available to/from Stephenson Street due to a faulty lift.
24 Sep 2026, 9:16 p.m.
King's Cross & St Pancras International
Step free access is not available to the Victoria line due to a faulty lift.
24 Sep 2026, 8:35 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
24 Sep 2026, 5:59 p.m.
Wembley Park
Step free access is not available to platforms 2 and 3 (northbound Jubilee line and northbound 'local' Metropolitan line). Use platform 1 for northbound 'fast' Metropolitan line trains.
24 Sep 2026, 5:39 p.m.
Acton Main Line
Step free access is not available to the westbound platform (towards Hayes & Harlington) due to a faulty lift.
24 Sep 2026, 1:51 p.m.
Chadwell Heath
Step free access is not available to the eastbound Elizabeth line platform due to a faulty lift.
23 Sep 2026, 8:31 p.m.
East India
Step free access is not available for trains towards Poplar due to a faulty lift.
23 Sep 2026, 7:22 p.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
23 Sep 2026, 4 p.m.
Waterloo
Step free access is not available to the Waterloo & City line arrivals platform due to a faulty lift.
23 Sep 2026, 2:06 p.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. Step-free interchange within the station between the Jubilee line and Windrush line platforms, and between the platforms and ticket hall will operate as normal. However, you will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Maryland
Step free access is not available to the eastbound platform due to a faulty lift.
22 Sep 2026, 5:20 a.m.
King George V
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
22 Sep 2026, 4:28 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Canonbury
Step free access is not available to platforms 2 & 3. For destinations via Canada Water take a train from platform 1 and change at Highbury & Islington. For destinations via Willesden Jn take a train from platform 3
21 Sep 2026, 7:30 a.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help.
19 Sep 2026, 7:50 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Greenford
Step free access is not available due to a faulty lift.
15 Sep 2026, 12:18 p.m.
Barbican
Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:47 a.m.
Farringdon
Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:46 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to planned maintenance. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
14 Sep 2026, 12:58 a.m.
Victoria
Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access.
10 Sep 2026, 4:52 a.m.
King George V
Step free access is not available due to a faulty lift.
8 Sep 2026, 1:58 p.m.
West Hampstead
Step free access is not available to the eastbound Mildmay line platform due to a faulty lift.
7 Sep 2026, 12:27 p.m.
Bank
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
7 Sep 2026, 4:25 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Resolved Issues
Elm Park
Step free access has now been restored at this station. 24 Sep 2026, 7:50 p.m.
Mill Hill East
Step free access has now been restored at this station. 24 Sep 2026, 7:50 p.m.
Moorgate
Step free access has now been restored at this station. 24 Sep 2026, 5:40 p.m.
Haggerston
Step free access has now been restored at this station. 24 Sep 2026, 2:05 p.m.
Chalfont & Latimer
Step free access has now been restored at this station. 24 Sep 2026, 1:05 p.m.
Northolt
Step free access has now been restored at this station. 24 Sep 2026, 12:05 p.m.
Heron Quays
Step free access has now been restored at this station. 24 Sep 2026, 2:35 p.m.