Current Issues
Hackney Wick
The lift to the westbound platform is out of service due to a fault.
12 Aug 2026, 10:53 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
12 Aug 2026, 9:56 a.m.
Hounslow West
Step free access is not available due to a faulty lift.
12 Aug 2026, 9:27 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
12 Aug 2026, 6:19 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
12 Aug 2026, 12:35 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
12 Aug 2026, 12:34 a.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
12 Aug 2026, 12:34 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
12 Aug 2026, 12:33 a.m.
Poplar
Step free access is not available to/from Aspen Way due to a faulty lift.
11 Aug 2026, 7:55 p.m.
Gospel Oak
Step free access is not available to the westbound platform due to a faulty lift.
11 Aug 2026, 7:03 p.m.
Canonbury
Step free access is not available to the eastbound platform (towards Stratford) due to a faulty lift. Take a train from platform 1 to Highbury & Islington and change there.
11 Aug 2026, 12:53 p.m.
Maryland
Step free access is not available to the eastbound platform due to a faulty lift.
11 Aug 2026, 12:45 p.m.
Langley Berks
Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift.
11 Aug 2026, 12:37 p.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
11 Aug 2026, 9:04 a.m.
Liverpool Street
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
10 Aug 2026, 6:08 a.m.
Finchley Central
Step free access is not available to the northbound platform due to a faulty lift.
10 Aug 2026, 4:48 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
10 Aug 2026, 4:39 a.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
9 Aug 2026, 10:39 p.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
7 Aug 2026, 5:51 p.m.
Euston Square
Step free access is not available due to a faulty lift.
7 Aug 2026, 9:08 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Buckhurst Hill
Step free access has now been restored at this station. 12 Aug 2026, 7:35 a.m.
Barkingside
Step free access has now been restored at this station. 12 Aug 2026, 8 a.m.
Ickenham
Step free access has now been restored at this station. 12 Aug 2026, 4:15 a.m.
Southall
Step free access has now been restored at this station. 12 Aug 2026, 1:40 a.m.
Barkingside
Step free access has now been restored at this station. 12 Aug 2026, 12:35 a.m.
Royal Victoria
Step free access has now been restored at this station. 12 Aug 2026, 1:40 a.m.
Hackney Wick
Step free access has now been restored at this station. 12 Aug 2026, 11 a.m.
Debden
Step free access has now been restored at this station. 12 Aug 2026, 6:55 a.m.
Wembley Park
Step free access has now been restored at this station. 12 Aug 2026, 12:15 a.m.
Hackney Central
Step free access has now been restored at this station. 12 Aug 2026, 12:10 a.m.
Hackney Downs
Step free access has now been restored at this station. 12 Aug 2026, 12:10 a.m.
East India
Step free access has now been restored at this station. 12 Aug 2026, 12:10 a.m.
West India Quay
Step free access has now been restored at this station. 12 Aug 2026, 10:10 a.m.
Harrow & Wealdstone
Step free access has now been restored at this station. 12 Aug 2026, 12:35 a.m.