Current Issues
Finchley Central
Step free access is not available to the northbound platform due to a faulty lift.
27 Jun 2026, 5:37 p.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
27 Jun 2026, 4:41 p.m.
Denmark Hill
Step free access is not available due to a faulty lift.
27 Jun 2026, 4:27 p.m.
Greenford
Step free access is not available due to a faulty lift.
27 Jun 2026, 4:22 p.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
27 Jun 2026, 3:55 p.m.
Kilburn
The ramp providing level access between the trains and the platforms is not in service due to unavailability of staff. The lift is still in service.
27 Jun 2026, 2:57 p.m.
Shadwell
Step free access is not available to the DLR due to a faulty lift.
27 Jun 2026, 2:16 p.m.
Bromley-By-Bow
Step free access is not available due to unavailability of station staff.
27 Jun 2026, 6:28 a.m.
Chalfont & Latimer
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
27 Jun 2026, 5:54 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
27 Jun 2026, 12:05 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
27 Jun 2026, 12:05 a.m.
East Ham
Step free access is not available due to faulty lifts.
27 Jun 2026, 12:01 a.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
27 Jun 2026, 12:01 a.m.
East Ham
Step free access is not available to the westbound platform due to a faulty lift.
27 Jun 2026, midnight
No step Free Access - Step free access is not available to the westbound platform due to a faulty lift.
26 Jun 2026, 7:11 p.m.
Cannon Street
Step free access is not available to the National Rail concourse due to a faulty lift.
26 Jun 2026, 5:45 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
26 Jun 2026, 3:29 p.m.
Kilburn
Step free access is not available due to a faulty lift.
26 Jun 2026, 2:04 p.m.
Vauxhall
Step free access is not available to the Victoria line due to a faulty lift.
26 Jun 2026, 6:02 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
25 Jun 2026, 5 p.m.
Earl's Court
Step free access is not available to the Piccadilly line due to faulty lifts.
25 Jun 2026, 6:44 a.m.
King's Cross & St Pancras International
Step free access is not available to the Victoria line due to a faulty lift.
24 Jun 2026, 1:02 p.m.
Shoreditch High Street
Step free access is not available to the northbound platform due to a faulty lift.
23 Jun 2026, 7:44 p.m.
Earl's Court
Step free access is not available to the eastbound District line due to a faulty lift.
23 Jun 2026, 5:01 a.m.
Hounslow East
Step free access is not available to the westbound platform due to a faulty lift.
23 Jun 2026, 4:46 a.m.
Hounslow West
Step free access is not available due to a faulty lift.
22 Jun 2026, 1:51 p.m.
Edmonton Green
Step free access is not available to the southbound platform due to a faulty lift.
22 Jun 2026, 8:33 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
18 Jun 2026, 2:10 p.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Tottenham Court Road
Step free access has now been restored at this station. 27 Jun 2026, 5:35 p.m.
Blackhorse Road
Step free access has now been restored at this station. 27 Jun 2026, 5:55 p.m.
Camden Road
Step free access has now been restored at this station. 27 Jun 2026, 3:50 p.m.
Chorleywood
Step free access has now been restored at this station. 27 Jun 2026, 10:15 a.m.
Elm Park
Step free access has now been restored at this station. 27 Jun 2026, 2:20 p.m.
Kew Gardens
Step free access has now been restored at this station. 27 Jun 2026, 6:45 a.m.
Honor Oak Park
Step free access has now been restored at this station. 27 Jun 2026, 6 p.m.
Gospel Oak
Step free access has now been restored at this station. 27 Jun 2026, 9:40 a.m.
Denmark Hill
Step free access has now been restored at this station. 27 Jun 2026, 3:45 p.m.
Knightsbridge
Step free access has now been restored at this station. 27 Jun 2026, 6:45 a.m.
Ickenham
Step free access has now been restored at this station. 27 Jun 2026, 7:35 a.m.
Shenfield
Step free access has now been restored at this station. 27 Jun 2026, 7:45 a.m.
Shenfield
Step free access has now been restored at this station. 27 Jun 2026, 7:45 a.m.
Hainault
Step free access has now been restored at this station. 27 Jun 2026, 12:30 p.m.
Ilford
Step free access has now been restored at this station. 27 Jun 2026, 12:50 p.m.
Pinner
Step free access has now been restored at this station. 27 Jun 2026, 9:30 a.m.
Gospel Oak
Step free access has now been restored at this station. 27 Jun 2026, 3:50 p.m.
Gospel Oak
Step free access has now been restored at this station. 27 Jun 2026, 3:50 p.m.