Current Issues
Sudbury Town
Step free access between the train and the platform via ramp is not available due to unavailability of station staff.
29 Oct 2026, 2:18 a.m.
Pontoon Dock
Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Woolwich Arsenal due to a faulty lift.
29 Oct 2026, 12:49 a.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
28 Oct 2026, 10:44 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
28 Oct 2026, 9:36 p.m.
Imperial Wharf
Imperial Wharf: No Step Free Access - Step free access is not available for trains towards Clapham Junction due to a faulty lift.
28 Oct 2026, 6:04 p.m.
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
28 Oct 2026, 6:03 p.m.
White Hart Lane
Step free access is not available to the northbound platform due to a faulty lift.
28 Oct 2026, 9:30 a.m.
Canada Water
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
27 Oct 2026, 5:32 p.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
26 Oct 2026, 11:25 p.m.
Pontoon Dock
Step free access is not available for trains towards Woolwich Arsenal due to a faulty lift.
26 Oct 2026, 5:15 p.m.
Canonbury
Step free access is not available to platforms 2 & 3. For destinations via Canada Water take a train from platform 1 and change at Highbury & Islington. For destinations via Willesden Jn take a train from platform 3
26 Oct 2026, 4:15 p.m.
Chadwell Heath
Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
26 Oct 2026, 12:47 p.m.
Finsbury Park
From Monday 26 October until Sunday 8 November, there will be no step-free access to/from the eastbound Piccadilly and northbound Victoria lines.<p><i>For step-free travel from Finsbury Park, travel westbound on the Piccadilly line or southbound on the Victoria line to Caledonian Road or King's Cross St Pancras. Then travel back on an eastbound Piccadilly line or northbound Victoria line train. For step-free exit at Finsbury Park, travel northbound on the Victoria line to Tottenham Hale,, then return on a southbound train.</i></p>
26 Oct 2026, 3:30 a.m.
Step free access is not available to the Piccadilly and Victoria lines due to planned maintenance work.
26 Oct 2026, 2:47 a.m.
Hainault
No step free exit to street level due to a faulty lift.
23 Oct 2026, 8:48 a.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
14 Oct 2026, 12:20 a.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. You will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Resolved Issues
Tottenham Hale
Step free access has now been restored at this station. 28 Oct 2026, 10:50 p.m.
Roding Valley
Step free access has now been restored at this station. 28 Oct 2026, 7:45 p.m.
Bank
Step free access has now been restored at this station. 29 Oct 2026, 1:55 a.m.
Harrow & Wealdstone
Step free access has now been restored at this station. 29 Oct 2026, 2:15 a.m.
Rickmansworth
Step free access has now been restored at this station. 28 Oct 2026, 7 p.m.
Chesham
Step free access has now been restored at this station. 28 Oct 2026, 5:35 p.m.
Harold Wood
Step free access has now been restored at this station. 28 Oct 2026, 4:40 p.m.
Pontoon Dock
Step free access has now been restored at this station. 29 Oct 2026, 12:10 a.m.
King George V
Step free access has now been restored at this station. 29 Oct 2026, 1:05 a.m.