Current Issues
Sudbury Town
Step free access between the train and the platform via ramp is not available due to unavailability of station staff.
24 Jul 2026, 7:45 p.m.
Westminster
Step free access is not available to the westbound Circle and District lines and the Jubilee line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
24 Jul 2026, 6:36 p.m.
West India Quay
Step free access is not available for trains towards Poplar and Westferry due to a faulty lift.
24 Jul 2026, 5:14 p.m.
Rickmansworth
The ramp providing level access between the train and the southbound platform is not in service due to unavailability of staff.
24 Jul 2026, 2:17 p.m.
Romford
The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
24 Jul 2026, 2:11 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
24 Jul 2026, 1:59 p.m.
Finchley Central
Step free access is not available to the northbound platform due to a faulty lift.
24 Jul 2026, 1:11 p.m.
Bermondsey
Step free access is not available due to a faulty lift.
24 Jul 2026, 5:53 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
24 Jul 2026, 12:25 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
24 Jul 2026, 12:25 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
24 Jul 2026, 12:25 a.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
24 Jul 2026, 12:24 a.m.
Canonbury
Step free access is not available to the northbound platform (towards Highbury & Islington) due to a faulty lift.
24 Jul 2026, 12:24 a.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
23 Jul 2026, 9:54 p.m.
Canonbury
Step free access is not available due to a faulty lift.
22 Jul 2026, 3:56 p.m.
Abbey Wood
Step free access is not available to/from the Wilton Road entrance due to faulty lifts. Use the entrance on FelixstoTfL Road instead.
22 Jul 2026, 10:15 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
21 Jul 2026, 8:04 p.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
21 Jul 2026, 3:35 p.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
13 Jul 2026, 12:11 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Chorleywood
Step free access has now been restored at this station. 24 Jul 2026, 7:05 p.m.
Westminster
Step free access has now been restored at this station. 24 Jul 2026, 6:40 p.m.
Chalfont & Latimer
Step free access has now been restored at this station. 24 Jul 2026, 3 p.m.
Canada Water
Step free access has now been restored at this station. 24 Jul 2026, 4:25 p.m.
Kilburn
Step free access has now been restored at this station. 24 Jul 2026, 3:05 p.m.
Farringdon
Step free access has now been restored at this station. 24 Jul 2026, 11:25 a.m.
Chorleywood
Step free access has now been restored at this station. 24 Jul 2026, 10:20 a.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 24 Jul 2026, 12:20 p.m.
Romford
Step free access has now been restored at this station. 24 Jul 2026, 9:30 a.m.
Canada Water
Step free access has now been restored at this station. 24 Jul 2026, 5:05 p.m.
Gospel Oak
Step free access has now been restored at this station. 24 Jul 2026, 1 p.m.
Gidea Park
Step free access has now been restored at this station. 24 Jul 2026, 11 a.m.
Hackney Central
Step free access has now been restored at this station. 24 Jul 2026, 3:10 p.m.