Current Issues
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
22 Jun 2026, 5:36 p.m.
Step free access is not available to the Mildmay and Windrush lines platforms 2 and 7 (trains via Willesden Junction and via Canada Water). Take a train from platform 8 to Canonbury and change there.
22 Jun 2026, 5:32 p.m.
Hounslow West
Step free access is not available due to a faulty lift.
22 Jun 2026, 1:51 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
22 Jun 2026, 1:44 p.m.
Southwark
Step free access is not available due to a faulty lift.
22 Jun 2026, 11:58 a.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
22 Jun 2026, 8:33 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
22 Jun 2026, 12:59 a.m.
Harold Wood
The lift to platform 4 (towards Shenfield) is out of service due to a fault. For step free access to platform 4, enter via the car park. For step free access to other platforms, use the entrance on Gibbons Lane.
22 Jun 2026, 12:59 a.m.
Osterley
Step free access is not available due to unavailability of station staff.
22 Jun 2026, 12:37 a.m.
Ealing Broadway
Step free access is not available between the footbridge and platform 4 and the Central and District line platforms due to a faulty lift.
21 Jun 2026, 10:35 p.m.
Canonbury
No Step Free Access- Step free access is not available to platforms 2 & 3. For destinations via Canada Water take a train from platform 1 and change at Highbury & Islington. For destinations via Willesden Jn take a train from platform 3
21 Jun 2026, 2:28 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
18 Jun 2026, 2:10 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
17 Jun 2026, 11:24 p.m.
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
17 Jun 2026, 9:52 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Chorleywood
Step free access has now been restored at this station. 22 Jun 2026, 1:55 p.m.
Chesham
Step free access has now been restored at this station. 22 Jun 2026, 12:30 p.m.
Hayes & Harlington
Step free access has now been restored at this station. 22 Jun 2026, 3:10 p.m.
Caledonian Road & Barnsbury
Step free access has now been restored at this station. 22 Jun 2026, 6:40 a.m.
Waterloo
Step free access has now been restored at this station. 22 Jun 2026, 9:15 a.m.
Kilburn
Step free access has now been restored at this station. 22 Jun 2026, 7:10 a.m.
Caledonian Road & Barnsbury
Step free access has now been restored at this station. 22 Jun 2026, 6:40 a.m.
Liverpool Street
Step free access has now been restored at this station. 22 Jun 2026, 4:30 p.m.
West Brompton
Step free access has now been restored at this station. 22 Jun 2026, 2:35 p.m.