Current Issues
Star Lane
Step free access is not available to/from the Manor Road entrance due to a faulty lift.
20 May 2026, 11:45 p.m.
Ruislip
The ramp providing level access between the train and the eastbound platform is not in service due to unavailability of station staff.
20 May 2026, 10:05 p.m.
Osterley
Step free access is not available due to unavailability of station staff.
20 May 2026, 9:55 p.m.
Maryland
Step free access is not available to the westbound platform due to a faulty lift.
20 May 2026, 8:50 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
20 May 2026, 6:40 p.m.
Wembley Park
Step free access is not available to platform 1 (northbound 'fast' Metropolitan line). Use platform 2 for northbound 'local' Metropolitan line trains.
20 May 2026, 5:30 p.m.
Taplow
Step free access is not available between the footbridge and platform 3 (towards Reading) due to a faulty lift.
20 May 2026, 9:30 a.m.
West Hampstead
Step free access is not available to the westbound Mildmay line platform due to a faulty lift.
20 May 2026, 1:05 a.m.
Gospel Oak
Step free access is not available to the westbound platform due to a faulty lift.
20 May 2026, 1:05 a.m.
No Step Free Access- Step free access is not available to the westbound platform due to a faulty lift.
19 May 2026, 9:25 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
14 May 2026, 9:50 p.m.
Edmonton Green
Step free access is not available to the southbound platform due to a faulty lift.
12 May 2026, 1:10 p.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
11 May 2026, 8:05 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
10 May 2026, 12:10 p.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
West Finchley
Step free access has now been restored at this station. 20 May 2026, 7:50 p.m.
Wembley Central
Step free access has now been restored at this station. 20 May 2026, 7:10 p.m.
West Brompton
Step free access has now been restored at this station. 20 May 2026, 9:45 p.m.
Canary Wharf
Step free access has now been restored at this station. 20 May 2026, 7:50 p.m.
Ruislip
Step free access has now been restored at this station. 20 May 2026, 4:30 p.m.
All Saints
Step free access has now been restored at this station. 20 May 2026, 9:10 p.m.
All Saints
Step free access has now been restored at this station. 20 May 2026, 9:05 p.m.
Willesden Junction
Step free access has now been restored at this station. 20 May 2026, 4 p.m.
Denmark Hill
Step free access has now been restored at this station. 20 May 2026, 8:10 p.m.
Canonbury
Step free access has now been restored at this station. 20 May 2026, 3:50 p.m.
Maryland
Step free access has now been restored at this station. 20 May 2026, 1:25 p.m.
Denmark Hill
Step free access has now been restored at this station. 20 May 2026, 8:10 p.m.
Wembley Central
Step free access has now been restored at this station. 20 May 2026, 7:10 p.m.