Current Issues
Chesham
The ramp providing level access between the platform and the train is not in service due to unavailability of staff.
20 Jun 2026, 5:53 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
20 Jun 2026, 4:59 p.m.
Hounslow East
Step free access is not available to the eastbound platform due to a faulty lift.
20 Jun 2026, 4:46 p.m.
Maryland
No step Free Access - Step free access is not available due to a faulty lift.
20 Jun 2026, 3:04 p.m.
Step free access is not available due to a faulty lift.
20 Jun 2026, 3:03 p.m.
Ickenham
Step free access is not available due to unavailability of station staff.
20 Jun 2026, 2:15 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
20 Jun 2026, 2:03 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
20 Jun 2026, 1:41 p.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
20 Jun 2026, 12:33 a.m.
Harold Wood
The lift to platform 4 (towards Shenfield) is out of service due to a fault. For step free access to platform 4, enter via the car park. For step free access to other platforms, use the entrance on Gibbons Lane.
20 Jun 2026, 12:32 a.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
19 Jun 2026, 4:26 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
18 Jun 2026, 2:10 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
17 Jun 2026, 11:24 p.m.
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
17 Jun 2026, 9:52 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Chalfont & Latimer
Step free access has now been restored at this station. 20 Jun 2026, 4:25 p.m.
West Ealing
Step free access has now been restored at this station. 20 Jun 2026, 4:20 p.m.
Ickenham
Step free access has now been restored at this station. 20 Jun 2026, 1:30 p.m.
Ruislip
Step free access has now been restored at this station. 20 Jun 2026, 2:30 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 20 Jun 2026, 11:40 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 20 Jun 2026, 11:35 a.m.
Elm Park
Step free access has now been restored at this station. 20 Jun 2026, 11:05 a.m.
West Ealing
Step free access has now been restored at this station. 20 Jun 2026, 10:25 a.m.
Ruislip
Step free access has now been restored at this station. 20 Jun 2026, 6:15 a.m.
West Ealing
Step free access has now been restored at this station. 20 Jun 2026, 9 a.m.
Kilburn
Step free access has now been restored at this station. 20 Jun 2026, 7:15 a.m.
Imperial Wharf
Step free access has now been restored at this station. 20 Jun 2026, 12:20 p.m.