Current Issues
Hampstead Heath
Step free access is not available to the eastbound platform due to a faulty lift.
20 Oct 2026, 6:09 p.m.
Prince Regent
Step free access is not available to/from Victoria Dock Road due to a faulty lift.
20 Oct 2026, 1:55 p.m.
North Greenwich
Step free access is not available to the westbound platform due to a faulty lift.
20 Oct 2026, 1:21 p.m.
Royal Victoria
Step free access is not available between Victoria Dock Road and the footbridge due to a faulty lift. For trains to Beckton use the entrance on Victoria Dock Rd. For trains to Tower Gateway enter via Seagull Lane
20 Oct 2026, 11:38 a.m.
Westminster
Step free access is not available to the westbound Circle and District lines and the Jubilee line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
20 Oct 2026, 11:37 a.m.
Shoreditch High Street
Step free access is not available to the southbound platform due to a faulty lift.
20 Oct 2026, 10:43 a.m.
Bond Street
Step free access is not available to the Central line due to a faulty lift.
19 Oct 2026, 8:21 p.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
19 Oct 2026, 7:33 p.m.
Acton Main Line
Step free access is not available to the westbound platform (towards Hayes & Harlington) due to a faulty lift.
14 Oct 2026, 3:57 p.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
14 Oct 2026, 12:20 a.m.
Earl's Court
Until the end of service on Thursday 5 November, there will be no step-free access to/from the westbound District line. If you are starting a westbound step-free journey at Earl's Court, take an eastbound District line train to Victoria and change there for a westbound train. To complete a westbound step-free journey at Earl's Court, take an Ealing Broadway or Richmond train to Hammersmith and change there for an eastbound train back to Earl's Court.
12 Oct 2026, 4:30 a.m.
King George V
Step free access is not available due to a faulty lift.
7 Oct 2026, 5:31 p.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. You will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Resolved Issues
Forest Gate
Step free access has now been restored at this station. 20 Oct 2026, 1:50 p.m.
Southfields
Step free access has now been restored at this station. 20 Oct 2026, 11:50 a.m.
Elm Park
Step free access has now been restored at this station. 20 Oct 2026, 11:45 a.m.
Chesham
Step free access has now been restored at this station. 20 Oct 2026, 2:15 p.m.
Hampstead Heath
Step free access has now been restored at this station. 20 Oct 2026, 1:35 p.m.
West India Quay
Step free access has now been restored at this station. 20 Oct 2026, 1:55 p.m.
Imperial Wharf
Step free access has now been restored at this station. 20 Oct 2026, 4:25 p.m.