Current Issues
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
26 Aug 2026, 4:26 a.m.
Woodford
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
26 Aug 2026, 1:49 a.m.
Westminster
The manual boarding ramp is not available to the eastbound Jubilee line due to a fault.
26 Aug 2026, 12:15 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
26 Aug 2026, 12:14 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
26 Aug 2026, 12:14 a.m.
Shoreditch High Street
Step free access is not available to the northbound platform due to a faulty lift.
26 Aug 2026, 12:14 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
26 Aug 2026, 12:13 a.m.
Canonbury
Step free access is not available to the eastbound platform (towards Stratford) due to a faulty lift.
26 Aug 2026, 12:12 a.m.
Ickenham
Step free access is not available due to unavailability of station staff.
25 Aug 2026, 10:07 p.m.
West Ham
Step free access is not available due to unavailability of station staff.
25 Aug 2026, 8:19 p.m.
Harrow-on-the-Hill
Step free access is not available between the bus station and the ticket hall due to a faulty lift. Step free access between the platforms is still available. Call us on 0343 222 1234 if you need further help.
25 Aug 2026, 8:10 p.m.
Morden
Step free exit to street level from platforms 2 and 3 is not available due to a faulty lift.
25 Aug 2026, 5:28 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
25 Aug 2026, 5:05 p.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
25 Aug 2026, 10:21 a.m.
Ealing Broadway
Step free access is not available between the ticket hall and platforms 2 and 3 (trains towards Reading and Heathrow) due to a faulty lift.
25 Aug 2026, 9:22 a.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
25 Aug 2026, 8:31 a.m.
Chadwell Heath
Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
24 Aug 2026, 10:26 a.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
22 Aug 2026, 7:09 a.m.
Canonbury
Step free access is not available to the eastbound platform (towards Stratford) due to a faulty lift. Take a train from platform 1 to Highbury & Islington and change there.
21 Aug 2026, 9:02 a.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
21 Aug 2026, 8:29 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
20 Aug 2026, 10:59 a.m.
East Ham
Step free access is not available to the westbound platform due to a faulty lift.
17 Aug 2026, 7:06 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault.
12 Aug 2026, 10:53 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Resolved Issues
Hillingdon
Step free access has now been restored at this station. 26 Aug 2026, 1:10 a.m.
Roding Valley
Step free access has now been restored at this station. 26 Aug 2026, 12:15 a.m.
West Ham
Step free access has now been restored at this station. 25 Aug 2026, 10:20 p.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 25 Aug 2026, 7:45 p.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 25 Aug 2026, 7:45 p.m.
Imperial Wharf
Step free access has now been restored at this station. 25 Aug 2026, 9:05 p.m.
West Ham
Step free access has now been restored at this station. 25 Aug 2026, 5:40 p.m.
Brentwood
Step free access has now been restored at this station. 25 Aug 2026, 5:35 p.m.
Hillingdon
Step free access has now been restored at this station. 26 Aug 2026, 12:15 a.m.
Canonbury
Step free access has now been restored at this station. 26 Aug 2026, 12:15 a.m.
Highbury & Islington
Step free access has now been restored at this station. 25 Aug 2026, 8:40 p.m.
Wembley Park
Step free access has now been restored at this station. 26 Aug 2026, 12:15 a.m.
Westminster
Step free access has now been restored at this station. 26 Aug 2026, 12:20 a.m.
Shoreditch High Street
Step free access has now been restored at this station. 26 Aug 2026, 12:15 a.m.
Hackney Central
Step free access has now been restored at this station. 26 Aug 2026, 12:15 a.m.
Highbury & Islington
Step free access has now been restored at this station. 25 Aug 2026, 8:45 p.m.
Tottenham Court Road
Step free access has now been restored at this station. 26 Aug 2026, 3:05 a.m.