Current Issues
Westminster
Step free access is not available to the eastbound Circle and District lines due to a faulty lift.
24 May 2026, 6:50 p.m.
Newbury Park
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff. The lifts are still in service.
24 May 2026, 4:05 p.m.
Sudbury Hill
Step free access is not available due to unavailability of station staff.
24 May 2026, 2:15 p.m.
Wembley Park
Step free access is not available to platform 6 (southbound 'fast' Metropolitan line). Use platform 5 for southbound 'local' Metropolitan line trains.
24 May 2026, 11:05 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
24 May 2026, 6:25 a.m.
West Hampstead
Step free access is not available to the westbound Mildmay line platform due to a faulty lift.
24 May 2026, 1:05 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
23 May 2026, 6:30 p.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
23 May 2026, 3:05 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 May 2026, 7:50 p.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
11 May 2026, 8:05 p.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
Kilburn
Step free access has now been restored at this station. 24 May 2026, 5:20 p.m.
Southfields
Step free access has now been restored at this station. 24 May 2026, 7:25 p.m.
Wimbledon Park
Step free access has now been restored at this station. 24 May 2026, 4:30 p.m.
Russell Square
Step free access has now been restored at this station. 24 May 2026, 2:05 p.m.
Dalston Junction
Step free access has now been restored at this station. 24 May 2026, 5 p.m.
Rickmansworth
Step free access has now been restored at this station. 24 May 2026, 12:40 p.m.
Kingsbury
Step free access has now been restored at this station. 24 May 2026, 6:10 p.m.
Hayes & Harlington
Step free access has now been restored at this station. 24 May 2026, 1:50 p.m.
Ruislip
Step free access has now been restored at this station. 24 May 2026, 12:10 p.m.
Hendon Central
Step free access has now been restored at this station. 24 May 2026, 3:05 p.m.
Harrow & Wealdstone
Step free access has now been restored at this station. 24 May 2026, 6:15 p.m.
Dagenham Heathway
Step free access has now been restored at this station. 24 May 2026, 11:45 a.m.
Morden
Step free access has now been restored at this station. 24 May 2026, 11:30 a.m.
Hendon Central
Step free access has now been restored at this station. 24 May 2026, 11:30 a.m.
Barkingside
Step free access has now been restored at this station. 24 May 2026, 7:15 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 24 May 2026, 3 p.m.
Chorleywood
Step free access has now been restored at this station. 24 May 2026, 6:55 p.m.
Ickenham
Step free access has now been restored at this station. 24 May 2026, 7:55 a.m.
Clapham Junction
Step free access has now been restored at this station. 24 May 2026, 5 p.m.
Gospel Oak
Step free access has now been restored at this station. 24 May 2026, 5 p.m.