Current Issues
Harrow & Wealdstone
Step free access is not available to the southbound Lioness line and southbound Bakerloo line (platforms 2 and 3) due to a faulty lift.
13 Jun 2026, 5:38 p.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
13 Jun 2026, 4:16 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
13 Jun 2026, 1:59 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
13 Jun 2026, 1:50 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
13 Jun 2026, 1:27 p.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Haggerston
Step free access is not available to the northbound platform due to a faulty lift.
13 Jun 2026, 8:06 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
13 Jun 2026, 7:23 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
13 Jun 2026, 12:30 a.m.
Abbey Wood
Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift.
12 Jun 2026, 6:42 p.m.
Imperial Wharf
Imperial Wharf Step free access is not available for trains towards Willesden Junction due to a faulty lift.
12 Jun 2026, 10:16 a.m.
Crystal Palace
Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift.
10 Jun 2026, 2:15 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Harrow & Wealdstone
Step free access has now been restored at this station. 13 Jun 2026, 4:05 p.m.
Iver
Step free access has now been restored at this station. 13 Jun 2026, 6 p.m.
Chesham
Step free access has now been restored at this station. 13 Jun 2026, 2:55 p.m.
Sudbury Hill
Step free access has now been restored at this station. 13 Jun 2026, 6:35 a.m.
Mill Hill East
Step free access has now been restored at this station. 13 Jun 2026, 7:10 a.m.
Barkingside
Step free access has now been restored at this station. 13 Jun 2026, 7 a.m.
Elm Park
Step free access has now been restored at this station. 13 Jun 2026, 7:35 a.m.
Kew Gardens
Step free access has now been restored at this station. 13 Jun 2026, 7 a.m.
South Woodford
Step free access has now been restored at this station. 13 Jun 2026, 7:30 a.m.
Hackney Wick
Step free access has now been restored at this station. 13 Jun 2026, 4:15 p.m.
Harrow & Wealdstone
Step free access has now been restored at this station. 13 Jun 2026, 8:50 a.m.
Stanmore
Step free access has now been restored at this station. 13 Jun 2026, 5 p.m.