Current Issues
Ickenham
Step free access is not available due to unavailability of station staff.
18 Oct 2026, 9:58 p.m.
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
18 Oct 2026, 9:52 p.m.
Star Lane
Step free access is not available due to a faulty lift.
18 Oct 2026, 7:44 p.m.
Hampstead Heath
Step free access is not available to the eastbound platform due to a faulty lift.
18 Oct 2026, 7:21 p.m.
Sudbury Town
Step free access between the train and the platform via ramp is not available due to unavailability of station staff.
18 Oct 2026, 6:24 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
18 Oct 2026, 5:44 p.m.
West India Quay
Step free access is not available for trains towards Poplar and Westferry due to a faulty lift.
18 Oct 2026, 7:58 a.m.
Romford
The lift to platforms 3 and 4 (trains towards Liverpool St / Southend Victoria) is out of service. Step free access is available via the ramp only.
18 Oct 2026, 12:19 a.m.
Langley Berks
Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift.
17 Oct 2026, 10:55 p.m.
Acton Main Line
Step free access is not available to the westbound platform (towards Hayes & Harlington) due to a faulty lift.
14 Oct 2026, 3:57 p.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
14 Oct 2026, 12:20 a.m.
Blackwall
Step free access is not available for trains towards Canning Town due to a faulty lift.
13 Oct 2026, 11:50 a.m.
Greenford
Step free access is not available due to a faulty lift.
13 Oct 2026, 1:37 a.m.
Earl's Court
Until the end of service on Thursday 5 November, there will be no step-free access to/from the westbound District line. If you are starting a westbound step-free journey at Earl's Court, take an eastbound District line train to Victoria and change there for a westbound train. To complete a westbound step-free journey at Earl's Court, take an Ealing Broadway or Richmond train to Hammersmith and change there for an eastbound train back to Earl's Court.
12 Oct 2026, 4:30 a.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
11 Oct 2026, 10:06 a.m.
King George V
Step free access is not available due to a faulty lift.
7 Oct 2026, 5:31 p.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. You will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Resolved Issues
West Finchley
Step free access has now been restored at this station. 18 Oct 2026, 8:20 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 18 Oct 2026, 8:20 p.m.
Royal Victoria
Step free access has now been restored at this station. 18 Oct 2026, 5:50 p.m.
Amersham
Step free access has now been restored at this station. 18 Oct 2026, 6:10 p.m.
Gospel Oak
Step free access has now been restored at this station. 18 Oct 2026, 3:50 p.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 18 Oct 2026, 12:30 p.m.
Rickmansworth
Step free access has now been restored at this station. 18 Oct 2026, 10:55 a.m.
Canonbury
Step free access has now been restored at this station. 18 Oct 2026, 11:35 a.m.
Hayes & Harlington
Step free access has now been restored at this station. 18 Oct 2026, 2:45 p.m.
Prince Regent
Step free access has now been restored at this station. 18 Oct 2026, 2:50 p.m.
Roding Valley
Step free access has now been restored at this station. 18 Oct 2026, 2:50 p.m.
Edmonton Green
Step free access has now been restored at this station. 18 Oct 2026, 11:35 a.m.
Stratford International
Step free access has now been restored at this station. 18 Oct 2026, 6:10 p.m.