Current Issues
Mill Hill East
The ramp providing level access between the train and the platform is not in service due to unavailability of staff. The lift is still in service.
10 May 2026, 11:15 a.m.
Hampstead Heath
Step free access is not available due to faulty lifts.
10 May 2026, 10:05 a.m.
Abbey Wood
Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift.
10 May 2026, 1:05 a.m.
Moorgate
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
10 May 2026, 1:05 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
10 May 2026, 1:05 a.m.
Gospel Oak
No Step Free Access- Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
9 May 2026, 5:45 p.m.
Shadwell
Step free access is not available to the DLR due to a faulty lift.
8 May 2026, 6:30 p.m.
Bank
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
8 May 2026, 6:15 p.m.
Step free access is not available due to faulty lifts.
8 May 2026, 5:45 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
8 May 2026, 7:35 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
7 May 2026, 1:05 a.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
6 May 2026, 11:20 a.m.
Barking
Step free access is not available due to a faulty lift.
5 May 2026, 6:25 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
1 May 2026, 11:50 a.m.
Langdon Park
Step free access is not available due to planned maintenance.
30 Apr 2026, 2:20 p.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
Bromley-By-Bow
Step free access has now been restored at this station. 10 May 2026, 6:55 a.m.
Ruislip
Step free access has now been restored at this station. 10 May 2026, 7:30 a.m.
Hillingdon
Step free access has now been restored at this station. 10 May 2026, 6:45 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 10 May 2026, 7:05 a.m.
Ruislip
Step free access has now been restored at this station. 10 May 2026, 12:35 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 10 May 2026, 12:30 a.m.
South Woodford
Step free access has now been restored at this station. 10 May 2026, 12:10 a.m.
Hillingdon
Step free access has now been restored at this station. 10 May 2026, 6:45 a.m.
Hillingdon
Step free access has now been restored at this station. 10 May 2026, 12:30 a.m.
New Cross Gate
Step free access has now been restored at this station. 10 May 2026, 10 a.m.
Moorgate
Step free access has now been restored at this station. 10 May 2026, 12:05 a.m.
Liverpool Street
Step free access has now been restored at this station. 10 May 2026, 12:05 a.m.