Current Issues
Bond Street
Step free access is not available to/from the Marylebone Lane entrance due to unavailability of station staff. Use the entrance on Davies Street or Hanover Square instead.
30 Aug 2026, 12:52 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
30 Aug 2026, 12:15 a.m.
Westminster
The manual boarding ramp is not available to the eastbound Jubilee line due to a fault.
30 Aug 2026, 12:15 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
30 Aug 2026, 12:13 a.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
30 Aug 2026, 12:12 a.m.
Wembley Central
Step free access is not available to the southbound Bakerloo line / Lioness line platform due to a faulty lift.
29 Aug 2026, 7:18 p.m.
Morden
Step free exit to street level from platforms 2 and 3 is not available due to a faulty lift.
29 Aug 2026, 10:37 a.m.
Harrow-on-the-Hill
Step free access is not available to platforms 3 and 4 (northbound Metropolitan line) due to a faulty lift.
29 Aug 2026, 5:56 a.m.
Step free access is not available between the bus station and the ticket hall due to a faulty lift. Step free access between the platforms is still available. Call us on 0343 222 1234 if you need further help.
29 Aug 2026, 5:41 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
28 Aug 2026, 6:10 p.m.
Canonbury
Step free access is not available to the eastbound platform (towards Stratford) due to a faulty lift. Take a train from platform 1 to Highbury & Islington and change there.
28 Aug 2026, 3:57 p.m.
Hackney Wick
Step free access is not available to the westbound platform due to a faulty lift.
26 Aug 2026, 11:17 p.m.
Harrow & Wealdstone
Step free access is not available between Wealdstone High St / platform 6 (southbound NR trains to Euston) and the overbridge. Use the car park entrance on Sandridge Close for step free access to other platforms.
26 Aug 2026, 8:48 p.m.
Seven Kings
Step free access is not available to the eastbound platform due to a faulty lift.
26 Aug 2026, 5:52 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
26 Aug 2026, 10:35 a.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
22 Aug 2026, 7:09 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Resolved Issues
Buckhurst Hill
Step free access has now been restored at this station. 30 Aug 2026, 12:15 a.m.
West Drayton
Step free access has now been restored at this station. 29 Aug 2026, 8:55 p.m.
West Drayton
Step free access has now been restored at this station. 30 Aug 2026, 12:20 a.m.
Chorleywood
Step free access has now been restored at this station. 30 Aug 2026, 12:15 a.m.
Mill Hill East
Step free access has now been restored at this station. 30 Aug 2026, 12:20 a.m.
Wembley Park
Step free access has now been restored at this station. 30 Aug 2026, 12:15 a.m.
Westminster
Step free access has now been restored at this station. 30 Aug 2026, 12:15 a.m.