Current Issues
Bromley-By-Bow
Step free access is not available due to unavailability of station staff.
3 Jun 2026, 4:48 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
3 Jun 2026, 1:57 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
3 Jun 2026, 1:56 p.m.
Pontoon Dock
Step free access is not available for trains towards Canning Town due to a faulty lift.
3 Jun 2026, 12:29 p.m.
Wembley Park
Step free access is not available to platform 6 (southbound 'fast' Metropolitan line). Use platform 5 for southbound 'local' Metropolitan line trains.
3 Jun 2026, 9:34 a.m.
Newbury Park
Step free access is not available to the eastbound platform due to planned maintenance.
3 Jun 2026, 8:53 a.m.
Stratford High Street
Step free access is not available for trains towards Stratford due to a faulty lift.
3 Jun 2026, 8:29 a.m.
Canary Wharf
Step free access is not available between the Crossrail Place entrance and the Elizabeth line ticket hall. For step free access, use the entrance on Canada Place or enter via Crossrail Place shopping mall.
3 Jun 2026, 8:23 a.m.
Debden
No Step Free Access: Step free access is not available due to unavailability of station staff.
3 Jun 2026, 1:59 a.m.
Stanmore
Step free access is not available due to flooding.
3 Jun 2026, 12:52 a.m.
Star Lane
Step free access is not available due to a faulty lift.
3 Jun 2026, 12:52 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
3 Jun 2026, 12:51 a.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
3 Jun 2026, 12:51 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
2 Jun 2026, 5:55 p.m.
Kilburn
Step free access is not available due to unavailability of station staff.
2 Jun 2026, 7 a.m.
Hanwell
Step free access is not available to the eastbound platform due to a faulty lift.
2 Jun 2026, 6:32 a.m.
Newbury Park
Step free access is not available to the eastbound platform due to a faulty lift.
2 Jun 2026, 1:52 a.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
2 Jun 2026, 1:51 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
1 Jun 2026, 3:21 p.m.
Victoria
Step free access is not available between the National Rail station and the westbound District and Circle line platform. For step free access to all other Underground platforms, use the entrance on Cardinal Place.
1 Jun 2026, 10:59 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
1 Jun 2026, 10:09 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
Wimbledon Park
Step free access has now been restored at this station. 3 Jun 2026, 3:35 p.m.
Barkingside
Step free access has now been restored at this station. 3 Jun 2026, 11:30 a.m.
Farringdon
Step free access has now been restored at this station. 3 Jun 2026, 9:30 a.m.
Clapham Junction
Step free access has now been restored at this station. 3 Jun 2026, 5:20 p.m.
Ickenham
Step free access has now been restored at this station. 3 Jun 2026, 8:30 a.m.
Chadwell Heath
Step free access has now been restored at this station. 3 Jun 2026, 7:10 a.m.
Sudbury Hill
Step free access has now been restored at this station. 3 Jun 2026, 8:15 a.m.
Debden
Step free access has now been restored at this station. 3 Jun 2026, 6:50 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 3 Jun 2026, 6:50 a.m.
West Ealing
Step free access has now been restored at this station. 3 Jun 2026, 5:40 a.m.
Roding Valley
Step free access has now been restored at this station. 3 Jun 2026, 5:45 a.m.
South Tottenham
Step free access has now been restored at this station. 3 Jun 2026, 4:05 p.m.
Barkingside
Step free access has now been restored at this station. 3 Jun 2026, 6:55 a.m.
New Cross Gate
Step free access has now been restored at this station. 3 Jun 2026, 5:15 p.m.
Ealing Broadway
Step free access has now been restored at this station. 3 Jun 2026, 2:35 p.m.
Manor Park
Step free access has now been restored at this station. 3 Jun 2026, 5:40 a.m.