Current Issues
Ickenham
Step free access is not available due to unavailability of station staff.
21 Jul 2026, 9:30 p.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
21 Jul 2026, 8:04 p.m.
Canonbury
Step free access is not available to platforms 2 & 3. For destinations via Canada Water take a train from platform 1 and change at Highbury & Islington. For destinations via Willesden Jn take a train from platform 3
21 Jul 2026, 7:36 p.m.
White Hart Lane
Step free access is not available to the northbound platform due to a faulty lift.
21 Jul 2026, 7:32 p.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
21 Jul 2026, 6:05 p.m.
Tottenham Court Road
Step free access is not available to/from the Dean Street entrance. For step free access use the entrance on Oxford Street or New Oxford Street. Call 0343 222 1234 if you need further information.
21 Jul 2026, 3:56 p.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
21 Jul 2026, 3:35 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
21 Jul 2026, 2:19 p.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
21 Jul 2026, 10:03 a.m.
Blackhorse Road
Step free access is not available to the eastbound Suffragette line platform due to a faulty lift.
21 Jul 2026, 8:59 a.m.
Harrow & Wealdstone
Step free access is not available between Wealdstone High St / platform 6 (southbound NR trains to Euston) and the overbridge. Use the car park entrance on Sandridge Close for step free access to other platforms.
21 Jul 2026, 7:30 a.m.
Maidenhead
Step free access is not available to platform 4 (trains towards Paddington) due to a faulty lift.
21 Jul 2026, 4:57 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
21 Jul 2026, 12:32 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 Jul 2026, 12:32 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
21 Jul 2026, 12:32 a.m.
East Ham
Step free access is not available to the eastbound platform due to a faulty lift.
21 Jul 2026, 12:18 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
21 Jul 2026, 12:17 a.m.
Kilburn
Step free access is not available due to unavailability of station staff.
20 Jul 2026, 2:43 p.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
20 Jul 2026, 2:19 p.m.
Canada Water
Step free access is not available between the ticket hall and the northbound Windrush line platform due to a faulty lift.
20 Jul 2026, 9:40 a.m.
Iver
Step free access is not available to the eastbound platform due to a faulty lift.
20 Jul 2026, 5 a.m.
Gidea Park
Step free access is not available to the Greater Anglia platforms due to a faulty lift.
20 Jul 2026, 4:22 a.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
19 Jul 2026, 11:24 a.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
16 Jul 2026, 8:07 p.m.
West Hampstead
Step free access is not available to the eastbound Mildmay line platform due to a faulty lift.
14 Jul 2026, 2:26 p.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
14 Jul 2026, 2:17 p.m.
Liverpool Street
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
14 Jul 2026, 5:37 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
13 Jul 2026, 12:11 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Mill Hill East
Step free access has now been restored at this station. 21 Jul 2026, 7:45 p.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 21 Jul 2026, 8:15 p.m.
South Woodford
Step free access has now been restored at this station. 21 Jul 2026, 7:40 p.m.
Kilburn
Step free access has now been restored at this station. 21 Jul 2026, 12:05 p.m.
Morden
Step free access has now been restored at this station. 21 Jul 2026, 1:40 p.m.
Langley Berks
Step free access has now been restored at this station. 21 Jul 2026, 12:30 p.m.
Tottenham Court Road
Step free access has now been restored at this station. 21 Jul 2026, 10:50 a.m.
Westferry
Step free access has now been restored at this station. 21 Jul 2026, 7:45 p.m.
Poplar
Step free access has now been restored at this station. 21 Jul 2026, 7:50 p.m.
Canary Wharf
Step free access has now been restored at this station. 21 Jul 2026, 11 a.m.
Canary Wharf
Step free access has now been restored at this station. 21 Jul 2026, 11 a.m.
Denmark Hill
Step free access has now been restored at this station. 21 Jul 2026, 3:20 p.m.
Gospel Oak
Step free access has now been restored at this station. 21 Jul 2026, 8:15 p.m.
Highbury & Islington
Step free access has now been restored at this station. 21 Jul 2026, 11:40 a.m.
Moorgate
Step free access has now been restored at this station. 21 Jul 2026, 4:05 p.m.