Current Issues
Canonbury
Step free access is not available to the northbound platform (towards Highbury & Islington) due to a faulty lift. Take a train from platform 3 instead.
18 Sep 2026, 7:10 a.m.
Monument
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
18 Sep 2026, 12:57 a.m.
Stratford High Street
The lift between platform 1 and the footbridge is not in service. For step free access, please use the ramp to enter the station.
17 Sep 2026, 8:42 p.m.
Ickenham
Step free access is not available to the westbound platform due to a faulty lift.
17 Sep 2026, 4:09 p.m.
Hanwell
Step free access is not available to the eastbound platform due to a faulty lift.
17 Sep 2026, 6:33 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Greenford
Step free access is not available due to a faulty lift.
15 Sep 2026, 12:18 p.m.
Barbican
Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:47 a.m.
Farringdon
Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:46 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to planned maintenance. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
14 Sep 2026, 12:58 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information
10 Sep 2026, 8:26 a.m.
Victoria
Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access.
10 Sep 2026, 4:52 a.m.
King George V
Step free access is not available due to a faulty lift.
8 Sep 2026, 1:58 p.m.
West Hampstead
Step free access is not available to the eastbound Mildmay line platform due to a faulty lift.
7 Sep 2026, 12:27 p.m.
Bank
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
7 Sep 2026, 4:25 a.m.
Canada Water
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
3 Sep 2026, 8:30 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Resolved Issues
Taplow
Step free access has now been restored at this station. 18 Sep 2026, 9:10 a.m.
Chesham
Step free access has now been restored at this station. 18 Sep 2026, 6:55 a.m.
South Woodford
Step free access has now been restored at this station. 18 Sep 2026, 6:40 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 18 Sep 2026, 7:20 a.m.
Waterloo
Step free access has now been restored at this station. 18 Sep 2026, 2:10 a.m.
Waterloo
Step free access has now been restored at this station. 18 Sep 2026, 12:55 a.m.
Monument
Step free access has now been restored at this station. 18 Sep 2026, 12:55 a.m.
Waterloo
Step free access has now been restored at this station. 18 Sep 2026, 2:10 a.m.
Waterloo
Step free access has now been restored at this station. 18 Sep 2026, 1:30 a.m.