Current Issues
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
25 Jul 2026, 6:33 p.m.
Langley Berks
Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift.
25 Jul 2026, 5:24 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
25 Jul 2026, 5:20 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
25 Jul 2026, 5:18 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
Canada Water
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
25 Jul 2026, 12:28 p.m.
Chadwell Heath
Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
25 Jul 2026, 9:35 a.m.
Romford
The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
25 Jul 2026, 12:08 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
25 Jul 2026, 12:07 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
25 Jul 2026, 12:05 a.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
25 Jul 2026, 12:04 a.m.
West India Quay
Step free access is not available for trains towards Poplar and Westferry due to a faulty lift.
24 Jul 2026, 5:14 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
24 Jul 2026, 1:59 p.m.
Bermondsey
Step free access is not available due to a faulty lift.
24 Jul 2026, 5:53 a.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
23 Jul 2026, 9:54 p.m.
Canonbury
Step free access is not available due to a faulty lift.
22 Jul 2026, 3:56 p.m.
Abbey Wood
Step free access is not available to/from the Wilton Road entrance due to faulty lifts. Use the entrance on FelixstoTfL Road instead.
22 Jul 2026, 10:15 a.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
21 Jul 2026, 3:35 p.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
13 Jul 2026, 12:11 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Buckhurst Hill
Step free access has now been restored at this station. 25 Jul 2026, 6:05 p.m.
Debden
Step free access has now been restored at this station. 25 Jul 2026, 4:35 p.m.
Chorleywood
Step free access has now been restored at this station. 25 Jul 2026, 2:25 p.m.
Cannon Street
Step free access has now been restored at this station. 25 Jul 2026, 1:40 p.m.
Edgware
Step free access has now been restored at this station. 25 Jul 2026, 2:15 p.m.
Chalfont & Latimer
Step free access has now been restored at this station. 25 Jul 2026, 12:35 p.m.
Southwark
Step free access has now been restored at this station. 25 Jul 2026, 9:20 a.m.
Chorleywood
Step free access has now been restored at this station. 25 Jul 2026, 10:40 a.m.
Canonbury
Step free access has now been restored at this station. 25 Jul 2026, 3:55 p.m.