Current Issues
Bromley-By-Bow
Step free access is not available to the westbound platform due to a faulty lift.
23 Apr 2026, 11:05 a.m.
Chesham
The ramp providing level access between the platform and the train is not in service due to unavailability of staff.
23 Apr 2026, 8:35 a.m.
Richmond
The ramp providing level access between the train and the southbound platform is not in service due to unavailability of staff.
23 Apr 2026, 6:10 a.m.
Wembley Central
Step free access is not available to the southbound Bakerloo line / Lioness line platform due to a faulty lift.
23 Apr 2026, 1:05 a.m.
Moorgate
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
23 Apr 2026, 1:05 a.m.
Kensal Rise
The ramp providing level access between the trains and the eastbound Mildmay platform are not in service due to a fault. The lifts are still in service.
23 Apr 2026, 1:05 a.m.
Gospel Oak
Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift.
23 Apr 2026, 1:05 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
23 Apr 2026, 1:05 a.m.
Forest Gate
Step free access is not available to platform 4 due to a faulty lift.
23 Apr 2026, 1:05 a.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
22 Apr 2026, 11:55 a.m.
Fulham Broadway
Step free access is not available to the eastbound platform due to a faulty lift.
21 Apr 2026, 1 p.m.
Langdon Park
Step free access is not available due to planned maintenance.
18 Apr 2026, 8:15 a.m.
Bank
Step free access is not available to the Waterloo & City line due to planned lift maintenance.
16 Apr 2026, 6 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
14 Apr 2026, 1:05 a.m.
Bank
From Monday 13 April until mid May, there will be no step-free access to/from the Waterloo & City line at Bank station. Please use Jubilee and Northern line services, changing at London Bridge.
13 Apr 2026, midnight
Liverpool Street
From Monday 13 April until Saturday 2 May, there is no step free access to the Elizabeth line from the Broadgate ticket hall (Liverpool Street entrance). Please use the Moorgate step free entrance instead.
13 Apr 2026, midnight
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
9 Apr 2026, 1:40 a.m.
Barking
Step free access is not available due to a faulty lift.
13 Mar 2026, 4:45 p.m.
Resolved Issues
Ickenham
Step free access has now been restored at this station. 23 Apr 2026, 10:50 a.m.
Wembley Park
Step free access has now been restored at this station. 23 Apr 2026, 7:35 a.m.
Rickmansworth
Step free access has now been restored at this station. 23 Apr 2026, 6:30 a.m.
Waterloo
Step free access has now been restored at this station. 23 Apr 2026, 7:35 a.m.
Chorleywood
Step free access has now been restored at this station. 23 Apr 2026, 12:45 a.m.
Kensal Rise
Step free access has now been restored at this station. 23 Apr 2026, 12:45 a.m.
Shadwell
Step free access has now been restored at this station. 23 Apr 2026, 5:30 a.m.
Waterloo
Step free access has now been restored at this station. 23 Apr 2026, 12:45 a.m.
Moorgate
Step free access has now been restored at this station. 23 Apr 2026, 12:45 a.m.
Gospel Oak
Step free access has now been restored at this station. 23 Apr 2026, 12:45 a.m.
Wembley Central
Step free access has now been restored at this station. 23 Apr 2026, 12:50 a.m.