Current Issues
Ickenham
Step free access is not available due to unavailability of station staff.
12 Jun 2026, 3:51 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
12 Jun 2026, 3:46 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
12 Jun 2026, 3:44 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
12 Jun 2026, 1:48 p.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
12 Jun 2026, 10:16 a.m.
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
12 Jun 2026, 12:08 a.m.
Harrow & Wealdstone
Step free access is not available between Wealdstone High St / platform 6 (southbound NR trains to Euston) and the overbridge. Use the car park entrance on Sandridge Close for step free access to other platforms.
11 Jun 2026, 4:16 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
11 Jun 2026, 2:44 p.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
11 Jun 2026, 12:58 a.m.
Crystal Palace
Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift.
10 Jun 2026, 2:15 p.m.
Stanmore
Step free access is not available at the entrance/exit due to a damage sewer pipe outside the station.
8 Jun 2026, 2:35 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Buckhurst Hill
Step free access has now been restored at this station. 12 Jun 2026, 2:10 p.m.
Debden
Step free access has now been restored at this station. 12 Jun 2026, 2:20 p.m.
Westminster
Step free access has now been restored at this station. 12 Jun 2026, 5:15 p.m.
Southfields
Step free access has now been restored at this station. 12 Jun 2026, 7:30 a.m.
Elm Park
Step free access has now been restored at this station. 12 Jun 2026, 7:10 a.m.
Abbey Wood
Step free access has now been restored at this station. 12 Jun 2026, 3:50 p.m.
West Brompton
Step free access has now been restored at this station. 12 Jun 2026, 1:30 p.m.
Edmonton Green
Step free access has now been restored at this station. 12 Jun 2026, 4:35 p.m.