Current Issues
Rickmansworth
The ramp providing level access between the train and the southbound platform is not in service due to unavailability of staff.
1 May 2026, 10:40 a.m.
Farringdon
Step free access is not available between the Smithfield ticket hall / Barbican westbound platform and the Elizabeth line. For step free access, use the National Rail entrance at Farringdon.
1 May 2026, 10:15 a.m.
South Tottenham
No Step Free Access- Step free access is not available to the eastbound platform due to a faulty lift.
1 May 2026, 10 a.m.
Step free access is not available to the eastbound platform due to a faulty lift.
1 May 2026, 9:55 a.m.
Wembley Park
Step free access is not available to platform 6 (southbound 'fast' Metropolitan line). Use platform 5 for southbound 'local' Metropolitan line trains.
1 May 2026, 9:30 a.m.
Watford Junction
No Step Free Access- Step free access is not available to the Lioness line due to a faulty lift.
1 May 2026, 9:25 a.m.
Step free access is not available to the Lioness line due to a faulty lift.
1 May 2026, 9:20 a.m.
Langdon Park
Step free access is not available due to planned maintenance.
30 Apr 2026, 2:20 p.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
30 Apr 2026, 2:20 p.m.
Barking
Step free access is not available due to a faulty lift.
30 Apr 2026, 2:20 p.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Bank
From Monday 13 April until mid May, there will be no step-free access to/from the Waterloo & City line at Bank station. Please use Jubilee and Northern line services, changing at London Bridge.
13 Apr 2026, midnight
Liverpool Street
From Monday 13 April until Saturday 2 May, there is no step free access to the Elizabeth line from the Broadgate ticket hall (Liverpool Street entrance). Please use the Moorgate step free entrance instead.
13 Apr 2026, midnight
Resolved Issues
Ickenham
Step free access has now been restored at this station. 1 May 2026, 10 a.m.
Ickenham
Step free access has now been restored at this station. 1 May 2026, 10 a.m.
Highbury & Islington
Step free access has now been restored at this station. 1 May 2026, 10:15 a.m.
New Cross Gate
Step free access has now been restored at this station. 1 May 2026, 9:05 a.m.
Wembley Central
Step free access has now been restored at this station. 1 May 2026, 9:05 a.m.
Roding Valley
Step free access has now been restored at this station. 1 May 2026, 3:55 a.m.
Canada Water
Step free access has now been restored at this station. 1 May 2026, 3:50 a.m.
Ruislip
Step free access has now been restored at this station. 1 May 2026, 5:05 a.m.
Ickenham
Step free access has now been restored at this station. 1 May 2026, 8:20 a.m.
Barkingside
Step free access has now been restored at this station. 1 May 2026, 6:55 a.m.
Kensal Rise
Step free access has now been restored at this station. 1 May 2026, 7:35 a.m.
Roding Valley
Step free access has now been restored at this station. 1 May 2026, 12:10 a.m.
Canada Water
Step free access has now been restored at this station. 1 May 2026, 12:10 a.m.
West Drayton
Step free access has now been restored at this station. 1 May 2026, 6:05 a.m.
Canada Water
Step free access has now been restored at this station. 1 May 2026, 3:55 a.m.