Current Issues
Canonbury
Step free access is not available due to a faulty lift.
22 Jul 2026, 3:56 p.m.
Step free access is not available to platforms 2 & 3. For destinations via Willesden Jn take a train from platform 3.
22 Jul 2026, 3:56 p.m.
Step free access is not available to the northbound platform (towards Highbury & Islington) due to a faulty lift.
22 Jul 2026, 3:55 p.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
22 Jul 2026, 3:52 p.m.
Kilburn
The ramp providing level access between the trains and the platforms is not in service due to unavailability of staff. The lift is still in service.
22 Jul 2026, 3:47 p.m.
Abbey Wood
Step free access is not available to/from the Wilton Road entrance due to faulty lifts. Use the entrance on FelixstoTfL Road instead.
22 Jul 2026, 10:15 a.m.
Royal Victoria
Step free access is not available between Victoria Dock Road and the footbridge due to a faulty lift. For trains to Beckton use the entrance on Victoria Dock Rd. For trains to Tower Gateway enter via Seagull Lane
22 Jul 2026, 5:50 a.m.
West India Quay
Step free access is not available for trains towards Canary Wharf due to a faulty lift.
22 Jul 2026, 3:11 a.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
22 Jul 2026, 2:13 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
22 Jul 2026, 12:21 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
22 Jul 2026, 12:20 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
22 Jul 2026, 12:19 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
22 Jul 2026, 12:19 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
21 Jul 2026, 8:04 p.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
21 Jul 2026, 3:35 p.m.
Harrow & Wealdstone
Step free access is not available between Wealdstone High St / platform 6 (southbound NR trains to Euston) and the overbridge. Use the car park entrance on Sandridge Close for step free access to other platforms.
21 Jul 2026, 7:30 a.m.
Kilburn
Step free access is not available due to unavailability of station staff.
20 Jul 2026, 2:43 p.m.
Gidea Park
Step free access is not available to the Greater Anglia platforms due to a faulty lift.
20 Jul 2026, 4:22 a.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
19 Jul 2026, 11:24 a.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
14 Jul 2026, 2:17 p.m.
Liverpool Street
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
14 Jul 2026, 5:37 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
13 Jul 2026, 12:11 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Ruislip
Step free access has now been restored at this station. 22 Jul 2026, 7:05 p.m.
Chorleywood
Step free access has now been restored at this station. 22 Jul 2026, 8:20 p.m.
Rickmansworth
Step free access has now been restored at this station. 22 Jul 2026, 6:20 p.m.
Camden Road
Step free access has now been restored at this station. 22 Jul 2026, 2:50 p.m.
Ickenham
Step free access has now been restored at this station. 22 Jul 2026, 12:40 p.m.
West Finchley
Step free access has now been restored at this station. 22 Jul 2026, 12:10 p.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 22 Jul 2026, 1:45 p.m.
Chorleywood
Step free access has now been restored at this station. 22 Jul 2026, 2:40 p.m.
Hoxton
Step free access has now been restored at this station. 22 Jul 2026, 12:50 p.m.
Roding Valley
Step free access has now been restored at this station. 22 Jul 2026, 3:15 p.m.
Canonbury
Step free access has now been restored at this station. 22 Jul 2026, 4 p.m.
White Hart Lane
Step free access has now been restored at this station. 22 Jul 2026, 10:35 a.m.
West Hampstead
Step free access has now been restored at this station. 22 Jul 2026, 3:05 p.m.