Current Issues
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
7 Aug 2026, 1:55 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
7 Aug 2026, 12:35 a.m.
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
7 Aug 2026, 12:34 a.m.
Upper Holloway
Step free access is not available to the eastbound District and Circle lines due to a faulty lift.
7 Aug 2026, 12:34 a.m.
Kew Gardens
The ramp providing level access between the platform and Mildmay line trains is not in service due to unavailability of staff. Level access to the District line is still available.
7 Aug 2026, 12:33 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
7 Aug 2026, 12:33 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
7 Aug 2026, 12:32 a.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
7 Aug 2026, 12:32 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
7 Aug 2026, 12:32 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
7 Aug 2026, 12:31 a.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
7 Aug 2026, 12:28 a.m.
Ickenham
Step free access is not available due to unavailability of station staff.
6 Aug 2026, 10:02 p.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
6 Aug 2026, 9:28 p.m.
Highbury & Islington
Step free access is not available to the Windrush line platform 1 (via Canada Water) due to a faulty lift. Take a train from platform 8 to Canonbury and change there.
6 Aug 2026, 8:45 p.m.
Victoria
Step free access is not available to the eastbound District and Circle lines due to a faulty lift.
6 Aug 2026, 7:04 p.m.
Wembley Park
Step free access is not available to platform 6 (southbound 'fast' Metropolitan line). Use platform 5 for southbound 'local' Metropolitan line trains.
6 Aug 2026, 6:32 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
6 Aug 2026, 4:40 p.m.
Morden
Step free exit to street level from platforms 4 and 5 is not available due to a faulty lift.
6 Aug 2026, 1:12 p.m.
Iver
Step free access is not available to the eastbound platform due to a faulty lift.
6 Aug 2026, 12:04 p.m.
Shoreditch High Street
Step free access is not available to the southbound platform due to a faulty lift.
6 Aug 2026, 4:08 a.m.
Victoria
Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access.
5 Aug 2026, 7:43 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
4 Aug 2026, 9:07 p.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
31 Jul 2026, 1:09 p.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
31 Jul 2026, 12:17 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
28 Jul 2026, 8:07 p.m.
Romford
The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
27 Jul 2026, 11:33 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Elm Park
Step free access has now been restored at this station. 7 Aug 2026, 4:30 a.m.
Kew Gardens
Step free access has now been restored at this station. 7 Aug 2026, 12:35 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 7 Aug 2026, 12:30 a.m.
South Woodford
Step free access has now been restored at this station. 7 Aug 2026, 12:40 a.m.
Chorleywood
Step free access has now been restored at this station. 6 Aug 2026, 10:45 p.m.
Hackney Wick
Step free access has now been restored at this station. 7 Aug 2026, 12:35 a.m.
Upper Holloway
Step free access has now been restored at this station. 7 Aug 2026, 12:40 a.m.
Wimbledon Park
Step free access has now been restored at this station. 6 Aug 2026, 7:30 p.m.
Hillingdon
Step free access has now been restored at this station. 6 Aug 2026, 6:55 p.m.
Elm Park
Step free access has now been restored at this station. 7 Aug 2026, 12:35 a.m.
Euston Square
Step free access has now been restored at this station. 6 Aug 2026, 6 p.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 6 Aug 2026, 6:15 p.m.
Bromley-By-Bow
Step free access has now been restored at this station. 6 Aug 2026, 6:35 p.m.
Newbury Park
Step free access has now been restored at this station. 6 Aug 2026, 8:55 p.m.
Wembley Park
Step free access has now been restored at this station. 7 Aug 2026, 12:40 a.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 7 Aug 2026, 12:35 a.m.
Hackney Central
Step free access has now been restored at this station. 7 Aug 2026, 12:35 a.m.
Hackney Downs
Step free access has now been restored at this station. 7 Aug 2026, 12:35 a.m.
East India
Step free access has now been restored at this station. 7 Aug 2026, 12:35 a.m.