Current Issues
Acton Main Line
Step free access is not available to the westbound platform (towards Hayes & Harlington) due to a faulty lift.
14 Oct 2026, 3:57 p.m.
Langley Berks
Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift.
14 Oct 2026, 3:34 p.m.
Shenfield
Step free access is not available to the Elizabeth line platforms 5 and 6 due to a faulty lift.
14 Oct 2026, 1:41 p.m.
North Greenwich
Step free access is not available to the westbound platform due to a faulty lift.
14 Oct 2026, 1 p.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
14 Oct 2026, 12:20 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to planned maintenance. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
14 Oct 2026, 12:08 a.m.
Blackwall
Step free access is not available for trains towards Canning Town due to a faulty lift.
13 Oct 2026, 11:50 a.m.
Greenford
Step free access is not available due to a faulty lift.
13 Oct 2026, 1:37 a.m.
Earl's Court
Until the end of service on Thursday 5 November, there will be no step-free access to/from the westbound District line. If you are starting a westbound step-free journey at Earl's Court, take an eastbound District line train to Victoria and change there for a westbound train. To complete a westbound step-free journey at Earl's Court, take an Ealing Broadway or Richmond train to Hammersmith and change there for an eastbound train back to Earl's Court.
12 Oct 2026, 4:30 a.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
11 Oct 2026, 10:06 a.m.
King George V
Step free access is not available due to a faulty lift.
7 Oct 2026, 5:31 p.m.
Harrow & Wealdstone
Step free access is not available between the car park entrance (platform 1 - northbound Bakerloo line / Lioness line) and the overbridge. Use Wealdstone High St entrance for step free access to other platforms
30 Sep 2026, 3:36 p.m.
Bank
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
23 Sep 2026, 6:06 p.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. You will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Resolved Issues
Kilburn
Step free access has now been restored at this station. 14 Oct 2026, 9:30 p.m.
Southfields
Step free access has now been restored at this station. 14 Oct 2026, 8:40 p.m.
Chorleywood
Step free access has now been restored at this station. 14 Oct 2026, 6:35 p.m.
Taplow
Step free access has now been restored at this station. 14 Oct 2026, 4:05 p.m.
Hounslow West
Step free access has now been restored at this station. 14 Oct 2026, 7:20 p.m.
Elm Park
Step free access has now been restored at this station. 14 Oct 2026, 12:30 p.m.
White Hart Lane
Step free access has now been restored at this station. 14 Oct 2026, 7:55 p.m.
Ruislip
Step free access has now been restored at this station. 14 Oct 2026, 11:20 a.m.
West Hampstead
Step free access has now been restored at this station. 14 Oct 2026, 11:15 a.m.
Rickmansworth
Step free access has now been restored at this station. 14 Oct 2026, 3:05 p.m.
Acton Main Line
Step free access has now been restored at this station. 14 Oct 2026, 1:50 p.m.
Hampstead Heath
Step free access has now been restored at this station. 14 Oct 2026, 12:20 p.m.
Gospel Oak
Step free access has now been restored at this station. 14 Oct 2026, 10 p.m.