Current Issues
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
25 Aug 2026, 12:29 a.m.
Westminster
The manual boarding ramp is not available to the eastbound Jubilee line due to a fault.
25 Aug 2026, 12:29 a.m.
Shoreditch High Street
Step free access is not available to the northbound platform due to a faulty lift.
25 Aug 2026, 12:29 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
25 Aug 2026, 12:28 a.m.
Canada Water
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
24 Aug 2026, 10:51 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
24 Aug 2026, 4:09 p.m.
Tottenham Court Road
Step free access is not available to the Central line due to a faulty lift.
24 Aug 2026, 2:28 p.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
24 Aug 2026, 11:07 a.m.
Chadwell Heath
Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
24 Aug 2026, 10:26 a.m.
West Ham
Step free access is not available between the street and Jubilee line / DLR platforms due to a faulty lift. Call us on 0343 222 1234 for more help
24 Aug 2026, 7:44 a.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
22 Aug 2026, 7:09 a.m.
Canonbury
Step free access is not available to the eastbound platform (towards Stratford) due to a faulty lift. Take a train from platform 1 to Highbury & Islington and change there.
21 Aug 2026, 9:01 a.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
21 Aug 2026, 8:29 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
20 Aug 2026, 10:59 a.m.
East Ham
Step free access is not available to the westbound platform due to a faulty lift.
17 Aug 2026, 7:06 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault.
12 Aug 2026, 10:53 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Resolved Issues
Taplow
Step free access has now been restored at this station. 24 Aug 2026, 7:45 p.m.
Tottenham Court Road
Step free access has now been restored at this station. 24 Aug 2026, 11 p.m.
West Brompton
Step free access has now been restored at this station. 24 Aug 2026, 11:05 p.m.
Hackney Central
Step free access has now been restored at this station. 25 Aug 2026, 12:35 a.m.
Wembley Park
Step free access has now been restored at this station. 25 Aug 2026, 12:35 a.m.
Westminster
Step free access has now been restored at this station. 25 Aug 2026, 12:35 a.m.
Shoreditch High Street
Step free access has now been restored at this station. 25 Aug 2026, 12:35 a.m.
Caledonian Road & Barnsbury
Step free access has now been restored at this station. 24 Aug 2026, 11:35 p.m.
West Hampstead
Step free access has now been restored at this station. 24 Aug 2026, 11:40 p.m.