UP DOWN LONDON

Buckhurst Hill

The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
9 Sep 2026, 10:28 a.m.

King's Cross & St Pancras International

Step free access is not available to the Thameslink platforms at St Pancras International due to planned maintenance. London Underground is accepting tickets via reasonable routes to/from King's Cross.
9 Sep 2026, 7:33 a.m.

Wembley Park

Step free access is not available to platforms 2 and 3 (northbound Jubilee line and northbound 'local' Metropolitan line). Use platform 1 for northbound 'fast' Metropolitan line trains.
9 Sep 2026, 6:27 a.m.

Roding Valley

The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
9 Sep 2026, 6:08 a.m.

Chalfont & Latimer

The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
9 Sep 2026, 5:54 a.m.

Monument

Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
9 Sep 2026, 12:42 a.m.

Wembley Park

Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
9 Sep 2026, 12:42 a.m.

Liverpool Street

Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a fire alert. For step free access use the Moorgate station entrance.
9 Sep 2026, 12:41 a.m.

Step free access is not available via the Broadgate entrance due to a fire alert. For step free access, use the lift from the National Rail concourse at Liverpool Street or the Underground entrance at Moorgate.
9 Sep 2026, 12:41 a.m.

Langley Berks

Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift.
8 Sep 2026, 11:06 p.m.

Poplar

Poplar - Step free access is not available to/from Aspen Way due to a faulty lift.
8 Sep 2026, 3:54 p.m.

King George V

Step free access is not available due to a faulty lift.
8 Sep 2026, 1:58 p.m.

West Hampstead

Step free access is not available to the westbound Mildmay line platform due to a faulty lift.
7 Sep 2026, 12:27 p.m.

Bank

Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
7 Sep 2026, 4:25 a.m.

Hanwell

Step free access is not available to the westbound platform due to a faulty lift.
6 Sep 2026, 12:38 p.m.

Highbury & Islington

Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
5 Sep 2026, 5:22 p.m.

West Ealing

Step free access is not available due to a faulty lift.
4 Sep 2026, 10:29 a.m.

Canada Water

Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
3 Sep 2026, 8:30 a.m.

Hackney Wick

Step free access is not available to the westbound platform due to a faulty lift.
1 Sep 2026, 5:43 a.m.

Moorgate

Step free access is not available to the eastbound Circle, Hammersmith & City and Metropolitan lines due to a faulty lift.
1 Sep 2026, 5:10 a.m.

From Tuesday 1 until Monday 14 September, there will be no step-free access between the eastbound Circle, Hammersmith & City and Metropolitan line platform and the Moorgate entrance.
1 Sep 2026, 3:30 a.m.

Elephant & Castle

Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.

Wembley Central

Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.

King's Cross & St Pancras International

From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.