Current Issues
Sudbury Town
Step free access between the train and the platform via ramp is not available due to unavailability of station staff.
14 Jun 2026, 4:53 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
14 Jun 2026, 3:51 p.m.
Ickenham
Step free access is not available due to unavailability of station staff.
14 Jun 2026, 2:28 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
14 Jun 2026, 11:17 a.m.
Harrow & Wealdstone
No Step Free Access- Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
13 Jun 2026, 8:51 p.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
13 Jun 2026, 4:16 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
13 Jun 2026, 1:50 p.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there
13 Jun 2026, 7:23 a.m.
Abbey Wood
Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift.
12 Jun 2026, 6:42 p.m.
Imperial Wharf
Imperial Wharf Step free access is not available for trains towards Willesden Junction due to a faulty lift.
12 Jun 2026, 10:16 a.m.
Crystal Palace
Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift.
10 Jun 2026, 2:15 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
West Finchley
Step free access has now been restored at this station. 14 Jun 2026, 3:20 p.m.
Bromley-By-Bow
Step free access has now been restored at this station. 14 Jun 2026, 1:05 p.m.
Kilburn
Step free access has now been restored at this station. 14 Jun 2026, 1:10 p.m.
Kilburn
Step free access has now been restored at this station. 14 Jun 2026, 12:50 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 14 Jun 2026, 11:10 a.m.
Hillingdon
Step free access has now been restored at this station. 14 Jun 2026, 7:45 a.m.
Elm Park
Step free access has now been restored at this station. 14 Jun 2026, 7:10 a.m.
Barkingside
Step free access has now been restored at this station. 14 Jun 2026, 11 a.m.
West Finchley
Step free access has now been restored at this station. 14 Jun 2026, 7:10 a.m.
Harrow & Wealdstone
Step free access has now been restored at this station. 14 Jun 2026, 2:05 p.m.
Haggerston
Step free access has now been restored at this station. 14 Jun 2026, 11:15 a.m.