Current Issues
Hillingdon
Step free access is not available to the westbound platform due to a faulty lift.
18 Jun 2026, 9:06 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
18 Jun 2026, 7:01 a.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
18 Jun 2026, 6:37 a.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
18 Jun 2026, 5:43 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
18 Jun 2026, 1:44 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
18 Jun 2026, 1:19 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
17 Jun 2026, 11:24 p.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
17 Jun 2026, 12:25 p.m.
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
17 Jun 2026, 9:52 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
17 Jun 2026, 6:21 a.m.
Taplow
Step free access is not available between the entrance on Approach Rd and the footbridge. For step free access to platform 3 (to Reading), use the entrance on Bath Road. Call 0343 222 1234 for more info.
17 Jun 2026, 5:59 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Harrow & Wealdstone
No Step Free Access- Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
13 Jun 2026, 8:51 p.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
West Brompton
Step free access has now been restored at this station. 18 Jun 2026, 8:35 a.m.
West Brompton
Step free access has now been restored at this station. 18 Jun 2026, 6:40 a.m.
Kilburn
Step free access has now been restored at this station. 18 Jun 2026, 7:25 a.m.
Osterley
Step free access has now been restored at this station. 18 Jun 2026, 7:50 a.m.
Wimbledon Park
Step free access has now been restored at this station. 18 Jun 2026, 5:55 a.m.
Osterley
Step free access has now been restored at this station. 18 Jun 2026, 1:35 a.m.
Harold Wood
Step free access has now been restored at this station. 17 Jun 2026, 11:50 p.m.
Kilburn
Step free access has now been restored at this station. 18 Jun 2026, 5:40 a.m.
Chorleywood
Step free access has now been restored at this station. 18 Jun 2026, 1:20 a.m.
Ickenham
Step free access has now been restored at this station. 18 Jun 2026, 12:45 a.m.
Euston Square
Step free access has now been restored at this station. 18 Jun 2026, 4:50 a.m.
Farringdon
Step free access has now been restored at this station. 18 Jun 2026, 4:40 a.m.
Farringdon
Step free access has now been restored at this station. 18 Jun 2026, 4:40 a.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 18 Jun 2026, 12:30 a.m.
Ickenham
Step free access has now been restored at this station. 18 Jun 2026, 12:45 a.m.