Current Issues
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
16 Jun 2026, 5:39 p.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
16 Jun 2026, 1:48 p.m.
Vauxhall
Step free access is not available between the bus station and the ticket hall due to a faulty lift. For step free access via ramp use the entrance on Wandsworth Road.
16 Jun 2026, 11:22 a.m.
Rickmansworth
The ramp providing level access between the train and the southbound platform is not in service due to unavailability of staff.
16 Jun 2026, 6:12 a.m.
Ickenham
Step free access is not available due to unavailability of station staff.
16 Jun 2026, 1:43 a.m.
Crystal Palace
Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift.
16 Jun 2026, 12:05 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Iver
Step free access is not available due to a faulty lift.
14 Jun 2026, 11:37 p.m.
Harrow & Wealdstone
No Step Free Access- Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
13 Jun 2026, 8:51 p.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
13 Jun 2026, 4:16 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
13 Jun 2026, 1:50 p.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
West Finchley
Step free access has now been restored at this station. 16 Jun 2026, 3:20 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 16 Jun 2026, 10:50 a.m.
Moorgate
Step free access has now been restored at this station. 16 Jun 2026, 5:45 p.m.
Kilburn
Step free access has now been restored at this station. 16 Jun 2026, 7:30 a.m.
Barkingside
Step free access has now been restored at this station. 16 Jun 2026, 10:35 a.m.
Devons Road
Step free access has now been restored at this station. 16 Jun 2026, 5:35 p.m.
Star Lane
Step free access has now been restored at this station. 16 Jun 2026, 5:35 p.m.
Gospel Oak
Step free access has now been restored at this station. 16 Jun 2026, 3:50 p.m.
Hackney Wick
Step free access has now been restored at this station. 16 Jun 2026, 2:15 p.m.
Edmonton Green
Step free access has now been restored at this station. 16 Jun 2026, 8:40 a.m.