Current Issues
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
2 Sep 2026, 9:49 p.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to planned maintenance. Use the Elizabeth line entrance on Broadgate for step free access.
2 Sep 2026, 4:25 p.m.
Greenford
Step free access is not available due to a faulty lift.
2 Sep 2026, 12:07 p.m.
Seven Kings
Step free access is not available to the eastbound platform due to a faulty lift.
2 Sep 2026, 8:22 a.m.
Hackney Wick
Step free access is not available to the westbound platform due to a faulty lift.
1 Sep 2026, 5:43 a.m.
Moorgate
Step free access is not available to the eastbound Circle, Hammersmith & City and Metropolitan lines due to a faulty lift.
1 Sep 2026, 5:10 a.m.
From Tuesday 1 until Monday 14 September, there will be no step-free access between the eastbound Circle, Hammersmith & City and Metropolitan line platform and the Moorgate entrance.
1 Sep 2026, 3:30 a.m.
Blackhorse Road
Step free access is not available to the eastbound Suffragette line platform due to a faulty lift.
30 Aug 2026, 10:51 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
28 Aug 2026, 6:10 p.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Resolved Issues
Mill Hill East
Step free access has now been restored at this station. 2 Sep 2026, 8:40 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 2 Sep 2026, 9:15 p.m.
West Ealing
Step free access has now been restored at this station. 2 Sep 2026, 9:30 p.m.
Newbury Park
Step free access has now been restored at this station. 2 Sep 2026, 8 p.m.
Wimbledon Park
Step free access has now been restored at this station. 2 Sep 2026, 7:50 p.m.
Brentwood
Step free access has now been restored at this station. 2 Sep 2026, 9 p.m.
Elm Park
Step free access has now been restored at this station. 2 Sep 2026, 10:45 p.m.
Barkingside
Step free access has now been restored at this station. 2 Sep 2026, 7:20 p.m.
West Ham
Step free access has now been restored at this station. 3 Sep 2026, 3:20 a.m.
Wembley Park
Step free access has now been restored at this station. 3 Sep 2026, 5 a.m.
Caledonian Road & Barnsbury
Step free access has now been restored at this station. 3 Sep 2026, 5 a.m.
Harrow-on-the-Hill
Step free access has now been restored at this station. 2 Sep 2026, 11:35 p.m.