Current Issues
Pinner
Step free access is not available due to unavailability of station staff.
29 Jul 2026, 7:34 p.m.
Clapham Junction
Step free access is not available between the footbridge and platforms 1 & 2 due to a faulty lift. Use the entrance on Grant Road instead. Call 0343 222 1234 if you need further information.
29 Jul 2026, 7:25 p.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
29 Jul 2026, 6:02 p.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
29 Jul 2026, 6:02 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
29 Jul 2026, 2 p.m.
West India Quay
Step free access is not available for trains towards Poplar and Westferry due to a faulty lift.
29 Jul 2026, 1:59 p.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
29 Jul 2026, 1:49 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
29 Jul 2026, 1:46 p.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
29 Jul 2026, 1:43 p.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
29 Jul 2026, 3:18 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
29 Jul 2026, 1:18 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
29 Jul 2026, 1:10 a.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
29 Jul 2026, 12:15 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
28 Jul 2026, 11:22 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
28 Jul 2026, 8:07 p.m.
Bank
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
28 Jul 2026, 12:42 p.m.
Bond Street
Step free access is not available to the Central line due to a faulty lift.
28 Jul 2026, 4:44 a.m.
Abbey Wood
Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift.
27 Jul 2026, 10:45 p.m.
Romford
The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
27 Jul 2026, 11:33 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
27 Jul 2026, 10:37 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
27 Jul 2026, 7:26 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
Canada Water
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
25 Jul 2026, 12:28 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
24 Jul 2026, 1:59 p.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
23 Jul 2026, 9:54 p.m.
Canonbury
Step free access is not available due to a faulty lift.
22 Jul 2026, 3:56 p.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Southfields
Step free access has now been restored at this station. 29 Jul 2026, 8 p.m.
Euston Square
Step free access has now been restored at this station. 29 Jul 2026, 7:45 p.m.
Greenford
Step free access has now been restored at this station. 29 Jul 2026, 9:15 p.m.
Rickmansworth
Step free access has now been restored at this station. 29 Jul 2026, 5:55 p.m.
Greenford
Step free access has now been restored at this station. 29 Jul 2026, 4:35 p.m.
Epping
Step free access has now been restored at this station. 29 Jul 2026, 1:20 p.m.
Ickenham
Step free access has now been restored at this station. 29 Jul 2026, 12:40 p.m.
West Ealing
Step free access has now been restored at this station. 29 Jul 2026, 3:05 p.m.
Chorleywood
Step free access has now been restored at this station. 29 Jul 2026, 12:35 p.m.
Kilburn
Step free access has now been restored at this station. 29 Jul 2026, 2:55 p.m.
Chalfont & Latimer
Step free access has now been restored at this station. 29 Jul 2026, 10:55 a.m.
South Woodford
Step free access has now been restored at this station. 29 Jul 2026, 10:35 a.m.
Deptford Bridge
Step free access has now been restored at this station. 29 Jul 2026, 11:20 a.m.
Canada Water
Step free access has now been restored at this station. 29 Jul 2026, 6:15 p.m.
Roding Valley
Step free access has now been restored at this station. 29 Jul 2026, 11:20 a.m.
Langley Berks
Step free access has now been restored at this station. 29 Jul 2026, 4:10 p.m.
Imperial Wharf
Step free access has now been restored at this station. 29 Jul 2026, 1:45 p.m.