Current Issues
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
6 Jun 2026, 1:46 p.m.
New Cross Gate
Step free access is not available to platform 5 towards Highbury & Islington and London Bridge due to a faulty lift.
6 Jun 2026, 12:13 p.m.
Farringdon
Step free access is not available between the Smithfield ticket hall / Barbican westbound platform and the Elizabeth line. For step free access, use the National Rail entrance at Farringdon.
6 Jun 2026, 10:03 a.m.
Stanmore
Step free access is not available due to flooding.
6 Jun 2026, 1:53 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
6 Jun 2026, 1:53 a.m.
Canary Wharf
Step free access is not available between the Crossrail Place entrance and the Elizabeth line ticket hall. For step free access, use the entrance on Canada Place or enter via Crossrail Place shopping mall.
6 Jun 2026, 1:52 a.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
6 Jun 2026, 1:52 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
6 Jun 2026, 1:52 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
5 Jun 2026, 10:34 a.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
5 Jun 2026, 6:06 a.m.
Stratford High Street
Step free access is not available for trains towards Stratford due to a faulty lift.
4 Jun 2026, 8:06 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
4 Jun 2026, 1:35 p.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Acton Main Line
Step free access has now been restored at this station. 6 Jun 2026, 5:55 p.m.
King's Cross & St Pancras International
Step free access has now been restored at this station. 6 Jun 2026, 8:20 a.m.
Elm Park
Step free access has now been restored at this station. 6 Jun 2026, 2:45 p.m.
Chorleywood
Step free access has now been restored at this station. 6 Jun 2026, 11:25 a.m.
Ickenham
Step free access has now been restored at this station. 6 Jun 2026, 7:20 a.m.
Ruislip
Step free access has now been restored at this station. 6 Jun 2026, 7:35 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 6 Jun 2026, 7:20 a.m.
South Woodford
Step free access has now been restored at this station. 6 Jun 2026, 7:15 a.m.
Barkingside
Step free access has now been restored at this station. 6 Jun 2026, 7:50 a.m.