Current Issues
Barking
Step free access is not available due to a faulty lift.
14 Aug 2026, 5:09 p.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
14 Aug 2026, 4:40 p.m.
Highbury & Islington
Step free access is not available to the Windrush line platform 1 (via Canada Water) due to a faulty lift.
14 Aug 2026, 4:32 p.m.
Waterloo
Step free access is not available due to a faulty lift.
14 Aug 2026, 4:23 p.m.
Royal Victoria
Step free access is not available between platform 1 and the footbridge due to a faulty lift. For trains to Beckton use the entrance on Victoria Dock Rd. For trains to Tower Gateway enter via Seagull Lane.
14 Aug 2026, 4:07 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
14 Aug 2026, 3:56 p.m.
Kilburn
Step free access is not available due to a faulty lift.
14 Aug 2026, 3:10 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
14 Aug 2026, 2:09 p.m.
Canonbury
Step free access is not available to platforms 2 & 3. For destinations via Canada Water take a train from platform 1 and change at Highbury & Islington. For destinations via Willesden Jn take a train from platform 3
14 Aug 2026, 1:38 p.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
14 Aug 2026, 11:37 a.m.
Custom House
Step free access is not available to/from Victoria Dock Road due to a faulty lift. Step free access to/from the ExCeL Exhibition Centre is still available. Call us on 0343 222 1234 if you need more information.
14 Aug 2026, 8:32 a.m.
Cannon Street
Step free access is not available to the National Rail concourse due to a faulty lift.
14 Aug 2026, 5:03 a.m.
Waterloo
Step free access is not available to the Jubilee line due to a faulty lift.
14 Aug 2026, 4:56 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
14 Aug 2026, 12:03 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
14 Aug 2026, 12:01 a.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
14 Aug 2026, 12:01 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
14 Aug 2026, midnight
Seven Kings
Step free access is not available to the eastbound platform due to a faulty lift.
13 Aug 2026, 2:42 p.m.
Iver
Step free access is not available to the eastbound platform due to a faulty lift.
13 Aug 2026, 8:54 a.m.
West Ealing
Step free access is not available due to a faulty lift.
12 Aug 2026, 8:04 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
12 Aug 2026, 11:58 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault.
12 Aug 2026, 10:53 a.m.
Gospel Oak
Step free access is not available to the westbound platform due to a faulty lift.
11 Aug 2026, 7:03 p.m.
Canonbury
Step free access is not available to the eastbound platform (towards Stratford) due to a faulty lift. Take a train from platform 1 to Highbury & Islington and change there.
11 Aug 2026, 12:53 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
10 Aug 2026, 4:39 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
7 Aug 2026, 5:51 p.m.
Euston Square
Step free access is not available due to a faulty lift.
7 Aug 2026, 9:08 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Resolved Issues
Chorleywood
Step free access has now been restored at this station. 14 Aug 2026, 3:25 p.m.
Hillingdon
Step free access has now been restored at this station. 14 Aug 2026, 8:10 a.m.
Harrow & Wealdstone
Step free access has now been restored at this station. 14 Aug 2026, 11 a.m.
Roding Valley
Step free access has now been restored at this station. 14 Aug 2026, 7 a.m.
Hainault
Step free access has now been restored at this station. 14 Aug 2026, 7:35 a.m.
Elm Park
Step free access has now been restored at this station. 14 Aug 2026, 7:10 a.m.
Hainault
Step free access has now been restored at this station. 14 Aug 2026, 12:55 p.m.
Barkingside
Step free access has now been restored at this station. 14 Aug 2026, 7:25 a.m.
Chesham
Step free access has now been restored at this station. 14 Aug 2026, 6:40 a.m.
Ickenham
Step free access has now been restored at this station. 14 Aug 2026, 7:15 a.m.
Imperial Wharf
Step free access has now been restored at this station. 14 Aug 2026, 4:05 p.m.
Hainault
Step free access has now been restored at this station. 14 Aug 2026, 1 p.m.
Denmark Hill
Step free access has now been restored at this station. 14 Aug 2026, 1:45 p.m.
West Hampstead
Step free access has now been restored at this station. 14 Aug 2026, 4:10 p.m.