Current Issues
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
17 Apr 2026, 10:15 p.m.
Ickenham
Step free access is not available due to unavailability of station staff.
17 Apr 2026, 10:10 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
17 Apr 2026, 10:10 p.m.
North Greenwich
Step free access is not available to the eastbound platform due to a faulty lift.
17 Apr 2026, 8:45 p.m.
Mill Hill East
The ramp providing level access between the train and the platform is not in service due to unavailability of staff. The lift is still in service.
17 Apr 2026, 6:35 p.m.
Bank
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
17 Apr 2026, 4:20 p.m.
Walthamstow Queens Road
The ramp providing level access between the trains and platform 2 is out of service due to a fault.
17 Apr 2026, 11:50 a.m.
Hackney Wick
The ramps providing level access between the trains and the platforms are not in service due to a fault.
17 Apr 2026, 8:40 a.m.
Hendon Central
Step free access is not available due to unavailability of station staff.
17 Apr 2026, 6:35 a.m.
Harrow & Wealdstone
Step free access is not available to the southbound Lioness line and southbound Bakerloo line (platforms 2 and 3) due to a faulty lift.
17 Apr 2026, 5:45 a.m.
Waterloo
Step free access is not available to the Jubilee line due to a faulty lift.
17 Apr 2026, 4:45 a.m.
Kensal Rise
Step free access is not available to the eastbound platform due to a faulty lift.
16 Apr 2026, 11 a.m.
Bank
Step free access is not available to the Waterloo & City line due to planned lift maintenance.
16 Apr 2026, 6 a.m.
Woolwich Arsenal
Step-free access to the DLR is available via the Greens End entrance. Step-free access may not be available from the Greens End entrance after 20:00 Monday to Friday, and after 19:00 on Saturdays, Sundays and Bank Holidays. When the lift is not in service people requiring the lift should request support using the platform help point. No step-free access between Woolwich New Road entrance and the DLR platforms / National Rail platform 2 due to planned lift refurbishment works. For assistance, please call 0343 222 1234. Alternatively, use the Elizabeth line or local bus routes.
16 Apr 2026, 12:50 a.m.
Moorgate
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
16 Apr 2026, 12:50 a.m.
Langdon Park
Step free access is not available due to faulty lifts.
16 Apr 2026, 12:50 a.m.
Canonbury
The ramp providing level access between the platform and eastbound platform (towards Stratford) is not available due to a fault.
16 Apr 2026, 12:50 a.m.
West Silvertown
Step free access is not available for trains towards Woolwich Arsenal due to planned maintenance.
15 Apr 2026, 12:45 a.m.
Gospel Oak
Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift.
15 Apr 2026, 12:35 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
14 Apr 2026, 1:05 a.m.
Bank
From Monday 13 April until mid May, there will be no step-free access to/from the Waterloo & City line at Bank station. Please use Jubilee and Northern line services, changing at London Bridge.
13 Apr 2026, midnight
Liverpool Street
From Monday 13 April until Saturday 2 May, there is no step free access to the Elizabeth line from the Broadgate ticket hall (Liverpool Street entrance). Please use the Moorgate step free entrance instead.
13 Apr 2026, midnight
Victoria
Step free access is not available between the National Rail station and the westbound District and Circle line platform. For step free access to all other Underground platforms, use the entrance on Cardinal Place.
10 Apr 2026, 6:25 a.m.
Langdon Park
Step free access is not available between the platforms due to a faulty lift.
9 Apr 2026, 1:40 a.m.
Hendon Central
Step free access is not available due to a faulty lift.
9 Apr 2026, 1:40 a.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
9 Apr 2026, 1:40 a.m.
Barking
Step free access is not available due to a faulty lift.
13 Mar 2026, 4:45 p.m.
West Silvertown
Step free access is not available for trains towards Woolwich Arsenal due to planned lift maintenance until April 2026.
13 Feb 2026, 9:45 p.m.
Resolved Issues
Hayes & Harlington
Step free access has now been restored at this station. 17 Apr 2026, 10:05 p.m.
West Drayton
Step free access has now been restored at this station. 17 Apr 2026, 8:55 p.m.
Chesham
Step free access has now been restored at this station. 17 Apr 2026, 6:55 p.m.
Fulham Broadway
Step free access has now been restored at this station. 17 Apr 2026, 6:40 p.m.
Canada Water
Step free access has now been restored at this station. 17 Apr 2026, 4:50 p.m.
Barkingside
Step free access has now been restored at this station. 17 Apr 2026, 2:40 p.m.
West Brompton
Step free access has now been restored at this station. 17 Apr 2026, 1 p.m.