Current Issues
Rickmansworth
The ramp providing level access between the train and the southbound platform is not in service due to unavailability of staff.
22 May 2026, 7:35 p.m.
Southfields
Step free access is not available due to a faulty lift.
22 May 2026, 6:35 p.m.
Devons Road
Step free access is not available for trains towards Poplar due to a faulty lift.
22 May 2026, 4:10 p.m.
Star Lane
Step free access is not available to/from the Manor Road entrance due to a faulty lift.
22 May 2026, 4 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
22 May 2026, 3:05 p.m.
Liverpool Street
Step free access is not available via the Broadgate entrance due to a faulty lift. For step free access, use the lift from the National Rail concourse at Liverpool Street or the Underground entrance at Moorgate.
22 May 2026, 2:50 p.m.
Kilburn
Step free access is not available due to a faulty lift.
22 May 2026, 2:35 p.m.
Moorgate
No Step Free Access- Step free access is not available to the Northern line due to a faulty lift.
22 May 2026, 6:40 a.m.
West Hampstead
Step free access is not available to the westbound Mildmay line platform due to a faulty lift.
22 May 2026, 1:05 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 May 2026, 7:50 p.m.
West Brompton
Step free access is not available due to unavailability of station staff.
21 May 2026, 2:55 p.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Osterley
Step free access is not available due to unavailability of station staff.
20 May 2026, 9:55 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
14 May 2026, 9:50 p.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
11 May 2026, 8:05 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
10 May 2026, 12:10 p.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
West Finchley
Step free access has now been restored at this station. 22 May 2026, 6:55 p.m.
Oakwood
Step free access has now been restored at this station. 22 May 2026, 7:05 p.m.
Moorgate
Step free access has now been restored at this station. 22 May 2026, 4 p.m.
Chesham
Step free access has now been restored at this station. 22 May 2026, 11:10 a.m.
Hendon Central
Step free access has now been restored at this station. 22 May 2026, 11:15 a.m.
Ruislip
Step free access has now been restored at this station. 22 May 2026, 2:10 p.m.
Taplow
Step free access has now been restored at this station. 22 May 2026, 3:15 p.m.
Edmonton Green
Step free access has now been restored at this station. 22 May 2026, 4:05 p.m.