Current Issues
Camden Town
Camden Town reduced escalator service - there is no down escalator in service from the ticket hall due to a fault.
13 Nov 2026, 11:23 p.m.
Bond Street
Step free access is not available to/from the Marylebone Lane entrance due to unavailability of station staff. Use the entrance on Davies Street or Hanover Square instead.
13 Nov 2026, 11:17 p.m.
Romford
The lift to platforms 3 and 4 (trains towards Liverpool St / Southend Victoria) is out of service. Step free access is available via the ramp only.
13 Nov 2026, 6:46 p.m.
Westminster
Step free access is not available from street level due to a faulty lift. Step free interchange between lines is available. Call us on 0343 222 1234 if you need more information.
13 Nov 2026, 3:56 p.m.
Blackhorse Road
Step free access is not available to the eastbound Suffragette line platform due to a faulty lift.
13 Nov 2026, 11:34 a.m.
Harold Wood
Step free access is not available to platform 3 (towards Liverpool Street) due to a faulty lift.
13 Nov 2026, 8:37 a.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
13 Nov 2026, 8:05 a.m.
Ilford
Step free access is not available to the westbound platform (towards Liverpool Street) due to a faulty lift.
13 Nov 2026, 5:23 a.m.
Fulham Broadway
Step free access is not available to the westbound platform due to a faulty lift.
12 Nov 2026, 2:21 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
10 Nov 2026, 4:06 p.m.
Finsbury Park
Step free access is not available to the southbound Piccadilly and Victoria lines due to a faulty lift. Call us on 0343 222 1234 if you need further help
9 Nov 2026, 4:59 a.m.
From Monday 9 until Sunday 22 November, There will be no step-free access to/from westbound Piccadilly or southbound Victoria lines.
9 Nov 2026, 3:30 a.m.
From Monday 9 until Sunday 22 November, there will be no step-free access to/from westbound Piccadilly or southbound Victoria lines.<p><i>For step-free travel from Finsbury Park, travel northbound on the Victoria line to Tottenham Hale. Return on a southbound Victoria line train, allowing you to switch to the westbound Piccadilly line at Finsbury Park. For a step-free exit at Finsbury Park, stay on the Tube until Caledonian Road or King's Cross St Pancras, and then travel back to Finsbury Park from there.</i></p>
9 Nov 2026, 3:30 a.m.
Canada Water
Step free access is not available between the ticket hall and street level due to planned maintenance. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
5 Nov 2026, 6:10 a.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
26 Oct 2026, 11:25 p.m.
Finsbury Park
From Monday 26 October until Sunday 8 November, there will be no step-free access to/from the eastbound Piccadilly and northbound Victoria lines.
26 Oct 2026, 3:30 a.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
14 Oct 2026, 12:20 a.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. You will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Resolved Issues
Barkingside
Step free access has now been restored at this station. 13 Nov 2026, 8:20 p.m.
Edgware
Step free access has now been restored at this station. 13 Nov 2026, 8:45 p.m.
West Ham
Step free access has now been restored at this station. 13 Nov 2026, 8:40 p.m.
North Greenwich
Step free access has now been restored at this station. 13 Nov 2026, 6:10 p.m.
Wembley Park
Step free access has now been restored at this station. 13 Nov 2026, 5:30 p.m.
North Greenwich
Step free access has now been restored at this station. 13 Nov 2026, 2:05 p.m.
Barkingside
Step free access has now been restored at this station. 13 Nov 2026, 2:55 p.m.