Current Issues
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
2 Nov 2026, 2:35 p.m.
Shenfield
Step free access is not available to the Elizabeth line platforms 5 and 6 due to a faulty lift.
2 Nov 2026, 1:08 p.m.
Willesden Junction
Step free access is not available to the Mildmay line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
2 Nov 2026, 12:45 p.m.
Tottenham Court Road
Step free access is not available from the Oxford Street entrance due to a faulty lift. For step free access, use the entrance on New Oxford Street or Dean Street.
2 Nov 2026, 12:52 a.m.
Stratford
Step free access is not available to platforms 1, 2 and 12 (Mildmay line and Greater Anglia trains to / from Tottenham Hale) due to faulty lifts.
1 Nov 2026, 1:10 p.m.
Taplow
Step free access is not available between the footbridge and platform 3 (towards Reading) due to a faulty lift.
31 Oct 2026, 6:01 a.m.
Southall
Step free access is not available to platform 4 (trains towards Paddington) due to a faulty lift.
29 Oct 2026, 7:21 p.m.
Canada Water
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
27 Oct 2026, 5:32 p.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
26 Oct 2026, 11:25 p.m.
Finsbury Park
From Monday 26 October until Sunday 8 November, there will be no step-free access to/from the eastbound Piccadilly and northbound Victoria lines.<p><i>For step-free travel from Finsbury Park, travel westbound on the Piccadilly line or southbound on the Victoria line to Caledonian Road or King's Cross St Pancras. Then travel back on an eastbound Piccadilly line or northbound Victoria line train. For step-free exit at Finsbury Park, travel northbound on the Victoria line to Tottenham Hale,, then return on a southbound train.</i></p>
26 Oct 2026, 3:30 a.m.
From Monday 26 October until Sunday 8 November, there will be no step-free access to/from the eastbound Piccadilly and northbound Victoria lines.
26 Oct 2026, 3:30 a.m.
Step free access is not available to the Piccadilly and Victoria lines due to planned maintenance work.
26 Oct 2026, 2:47 a.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
14 Oct 2026, 12:20 a.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. You will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Resolved Issues
Haggerston
Step free access has now been restored at this station. 2 Nov 2026, 12:15 p.m.
Star Lane
Step free access has now been restored at this station. 2 Nov 2026, 10:40 a.m.
Hillingdon
Step free access has now been restored at this station. 2 Nov 2026, 10:35 a.m.
West Brompton
Step free access has now been restored at this station. 2 Nov 2026, 10:30 a.m.
Kensal Rise
Step free access has now been restored at this station. 2 Nov 2026, 12:15 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 2 Nov 2026, 8:25 a.m.
South Woodford
Step free access has now been restored at this station. 2 Nov 2026, 3:20 p.m.
Royal Victoria
Step free access has now been restored at this station. 2 Nov 2026, 12:25 p.m.
Highbury & Islington
Step free access has now been restored at this station. 2 Nov 2026, 2:50 p.m.
Chadwell Heath
Step free access has now been restored at this station. 2 Nov 2026, 3:10 p.m.