Current Issues
Shadwell
Step free access is not available to the DLR due to a faulty lift.
20 Aug 2026, 7:57 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
20 Aug 2026, 6:16 a.m.
Royal Victoria
Step free access is not available between platform 1 and the footbridge due to a faulty lift. For trains to Beckton use the entrance on Victoria Dock Rd. For trains to Tower Gateway enter via Seagull Lane.
20 Aug 2026, 6:08 a.m.
Southall
Step free access is not available to platform 4 (trains towards Paddington) due to a faulty lift.
20 Aug 2026, 5:39 a.m.
Star Lane
Step free access is not available to/from the Manor Road entrance due to a faulty lift.
19 Aug 2026, 11:58 p.m.
Hendon Central
Step free access is not available due to unavailability of station staff.
19 Aug 2026, 9:47 p.m.
Harrow-on-the-Hill
Step free access is not available to platforms 3 and 4 (northbound Metropolitan line) due to a faulty lift.
19 Aug 2026, 11:58 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
19 Aug 2026, 3:35 a.m.
Shoreditch High Street
Step free access is not available to the northbound platform due to a faulty lift.
19 Aug 2026, 3:35 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
19 Aug 2026, 3:34 a.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
19 Aug 2026, 3:34 a.m.
Abbey Wood
Step free access is not available between the ticket hall and the Elizabeth line platforms due to a faulty lift. Use the entrance on FelixstoTfL Road instead.
19 Aug 2026, 3:33 a.m.
Harrow & Wealdstone
Step free access is not available between Wealdstone High St / platform 6 (southbound NR trains to Euston) and the overbridge. Use the car park entrance on Sandridge Close for step free access to other platforms.
18 Aug 2026, 5:49 p.m.
East Ham
Step free access is not available to the westbound platform due to a faulty lift.
17 Aug 2026, 7:06 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
12 Aug 2026, 11:58 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault.
12 Aug 2026, 10:53 a.m.
Gospel Oak
Step free access is not available to the westbound platform due to a faulty lift.
11 Aug 2026, 7:03 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
10 Aug 2026, 4:39 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
7 Aug 2026, 5:51 p.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Resolved Issues
Mill Hill East
Step free access has now been restored at this station. 20 Aug 2026, 10:40 a.m.
Southfields
Step free access has now been restored at this station. 20 Aug 2026, 10:30 a.m.
Barkingside
Step free access has now been restored at this station. 20 Aug 2026, 8:35 a.m.
Bond Street
Step free access has now been restored at this station. 20 Aug 2026, 7:20 a.m.
Mill Hill East
Step free access has now been restored at this station. 20 Aug 2026, 10:35 a.m.
Ickenham
Step free access has now been restored at this station. 20 Aug 2026, 5:05 a.m.
Imperial Wharf
Step free access has now been restored at this station. 20 Aug 2026, 12:05 a.m.
Dalston Junction
Step free access has now been restored at this station. 20 Aug 2026, 12:10 a.m.
Tottenham Court Road
Step free access has now been restored at this station. 20 Aug 2026, 5:55 a.m.
Southfields
Step free access has now been restored at this station. 20 Aug 2026, 10:30 a.m.
Barbican
Step free access has now been restored at this station. 20 Aug 2026, 7 a.m.
Farringdon
Step free access has now been restored at this station. 20 Aug 2026, 7 a.m.