Current Issues
West Brompton
Step free access is not available due to unavailability of station staff.
19 Apr 2026, 10:20 p.m.
Gidea Park
Step free access is not available due to a faulty lift.
19 Apr 2026, 3:30 p.m.
Hendon Central
Step free access is not available due to unavailability of station staff.
19 Apr 2026, 12:30 p.m.
Canada Water
Step free access is not available between the ticket hall and the northbound Windrush line platform due to a faulty lift.
19 Apr 2026, 10:25 a.m.
Wembley Park
Step free access is not available to platforms 4 and 5 (southbound Jubilee line and southbound 'local' Metropolitan line). Use platform 6 for southbound 'fast' Metropolitan line trains.
18 Apr 2026, 1:10 p.m.
Langdon Park
Step free access is not available due to planned maintenance.
18 Apr 2026, 8:15 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
18 Apr 2026, 6:05 a.m.
North Greenwich
Step free access is not available to the eastbound platform due to a faulty lift.
17 Apr 2026, 8:45 p.m.
Kensal Rise
Step free access is not available to the eastbound platform due to a faulty lift.
16 Apr 2026, 11 a.m.
Bank
Step free access is not available to the Waterloo & City line due to planned lift maintenance.
16 Apr 2026, 6 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
14 Apr 2026, 1:05 a.m.
Bank
From Monday 13 April until mid May, there will be no step-free access to/from the Waterloo & City line at Bank station. Please use Jubilee and Northern line services, changing at London Bridge.
13 Apr 2026, midnight
Liverpool Street
From Monday 13 April until Saturday 2 May, there is no step free access to the Elizabeth line from the Broadgate ticket hall (Liverpool Street entrance). Please use the Moorgate step free entrance instead.
13 Apr 2026, midnight
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
9 Apr 2026, 1:40 a.m.
Barking
Step free access is not available due to a faulty lift.
13 Mar 2026, 4:45 p.m.
West Silvertown
Step free access is not available for trains towards Woolwich Arsenal due to planned lift maintenance until April 2026.
13 Feb 2026, 9:45 p.m.
Resolved Issues
Oakwood
Step free access has now been restored at this station. 19 Apr 2026, 9:40 p.m.
Finsbury Park
Step free access has now been restored at this station. 19 Apr 2026, 8:10 p.m.
Wimbledon Park
Step free access has now been restored at this station. 19 Apr 2026, 3:20 p.m.
Ruislip
Step free access has now been restored at this station. 19 Apr 2026, 7:20 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 19 Apr 2026, 1:50 p.m.
South Woodford
Step free access has now been restored at this station. 20 Apr 2026, 12:15 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 19 Apr 2026, 6:35 p.m.
West Silvertown
Step free access has now been restored at this station. 20 Apr 2026, 12:20 a.m.
Woolwich Arsenal
Step free access has now been restored at this station. 20 Apr 2026, 12:20 a.m.
Walthamstow Queens Road
Step free access has now been restored at this station. 20 Apr 2026, 12:15 a.m.
Moorgate
Step free access has now been restored at this station. 20 Apr 2026, 12:15 a.m.
Gospel Oak
Step free access has now been restored at this station. 20 Apr 2026, 12:10 a.m.
Canonbury
Step free access has now been restored at this station. 20 Apr 2026, 12:10 a.m.
Liverpool Street
Step free access has now been restored at this station. 19 Apr 2026, 10:50 p.m.
Taplow
Step free access has now been restored at this station. 19 Apr 2026, 1:50 p.m.
Victoria
Step free access has now been restored at this station. 19 Apr 2026, 2:30 p.m.