Current Issues
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
3 Aug 2026, 8:26 p.m.
Greenford
Step free access is not available due to a faulty lift.
3 Aug 2026, 7:58 p.m.
Willesden Junction
Step free access is not available to the Mildmay line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
3 Aug 2026, 6:21 p.m.
Debden
Step free access is not available due to unavailability of station staff.
3 Aug 2026, 6:01 p.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:47 p.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
3 Aug 2026, 5:10 p.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
3 Aug 2026, 1:27 p.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
3 Aug 2026, 12:06 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
3 Aug 2026, 12:05 a.m.
Kew Gardens
The ramp providing level access between the platform and Mildmay line trains is not in service due to unavailability of staff. Level access to the District line is still available.
3 Aug 2026, 12:04 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
3 Aug 2026, 12:04 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
3 Aug 2026, 12:04 a.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
3 Aug 2026, 12:04 a.m.
Langley Berks
Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift.
2 Aug 2026, 7:02 a.m.
Harrow & Wealdstone
Step free access is not available to the southbound Lioness line and southbound Bakerloo line (platforms 2 and 3) due to a faulty lift.
1 Aug 2026, 2:44 p.m.
Seven Kings
Step free access is not available to the westbound platform due to a faulty lift.
31 Jul 2026, 8:28 p.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
31 Jul 2026, 4:58 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
31 Jul 2026, 1:09 p.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
31 Jul 2026, 12:17 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
28 Jul 2026, 11:22 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
28 Jul 2026, 8:07 p.m.
Romford
The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
27 Jul 2026, 11:33 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
27 Jul 2026, 10:37 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
23 Jul 2026, 9:54 p.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Chesham
Step free access has now been restored at this station. 3 Aug 2026, 7:45 p.m.
West Brompton
Step free access has now been restored at this station. 3 Aug 2026, noon
Taplow
Step free access has now been restored at this station. 3 Aug 2026, 5:15 p.m.
Canonbury
Step free access has now been restored at this station. 3 Aug 2026, 7:45 p.m.
Hackney Wick
Step free access has now been restored at this station. 3 Aug 2026, 10:55 a.m.
West Brompton
Step free access has now been restored at this station. 3 Aug 2026, 10:05 a.m.
Canonbury
Step free access has now been restored at this station. 3 Aug 2026, 7:45 p.m.