Current Issues
Hayes & Harlington
The lift to platforms 2 and 3 is out of service. To travel towards Reading/Heathrow go to Southall and return on a westbound train. To alight at Hayes & Harlington go to West Drayton and return on an eastbound train
18 Jul 2026, 4:33 p.m.
Taplow
Step free access is not available between the footbridge and platform 3 (towards Reading) due to a faulty lift.
18 Jul 2026, 2:41 p.m.
Royal Victoria
Step free access is not available between Victoria Dock Road and the footbridge due to a faulty lift. For trains to Beckton use the entrance on Victoria Dock Rd. For trains to Tower Gateway enter via Seagull Lane
18 Jul 2026, 11:06 a.m.
Mill Hill East
Step free access is not available due to a faulty lift.
18 Jul 2026, 10:50 a.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
18 Jul 2026, 7:35 a.m.
West Drayton
Step free access is not available to platforms 2 and 3 due to a faulty lift.
18 Jul 2026, 5:07 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
18 Jul 2026, 12:12 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
18 Jul 2026, 12:12 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
18 Jul 2026, 12:12 a.m.
New Cross
Step free access is not available to platform D due to a faulty ramp.
18 Jul 2026, 12:12 a.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
17 Jul 2026, 1:26 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
17 Jul 2026, 1:13 p.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
16 Jul 2026, 8:07 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
16 Jul 2026, 1:08 p.m.
Harrow & Wealdstone
Step free access is not available between Wealdstone High St / platform 6 (southbound NR trains to Euston) and the overbridge. Use the car park entrance on Sandridge Close for step free access to other platforms.
15 Jul 2026, 10:18 p.m.
Ickenham
Step free access is not available due to unavailability of station staff.
15 Jul 2026, 7:44 p.m.
London Bridge
Step free access is not available to the Jubilee line due to a faulty lift. For step free access to the Northern line, use the entrance on Borough High Street. Call 0343 222 1234 if you need further information.
15 Jul 2026, 2:39 p.m.
Gidea Park
Step free access is not available due to a faulty lift.
14 Jul 2026, 4:20 p.m.
West Hampstead
Step free access is not available to the eastbound Mildmay line platform due to a faulty lift.
14 Jul 2026, 2:26 p.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
14 Jul 2026, 2:17 p.m.
Liverpool Street
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
14 Jul 2026, 5:37 a.m.
Canning Town
Step free access is not available to the Jubilee line and the DLR (high level platforms) due to a faulty lift.
13 Jul 2026, 7:31 p.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
13 Jul 2026, 12:11 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
9 Jul 2026, 4:35 p.m.
Canada Water
Step free access is not available between the ticket hall and the northbound Windrush line platform due to a faulty lift.
8 Jul 2026, 9:24 p.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
1 Jul 2026, 8:34 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
28 Jun 2026, 1:34 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Rickmansworth
Step free access has now been restored at this station. 18 Jul 2026, 8:15 p.m.
Debden
Step free access has now been restored at this station. 18 Jul 2026, 3:40 p.m.
West Finchley
Step free access has now been restored at this station. 18 Jul 2026, 3:35 p.m.
Debden
Step free access has now been restored at this station. 18 Jul 2026, 12:55 p.m.
Elm Park
Step free access has now been restored at this station. 18 Jul 2026, 12:55 p.m.
Chorleywood
Step free access has now been restored at this station. 18 Jul 2026, 2:55 p.m.
West Ealing
Step free access has now been restored at this station. 18 Jul 2026, 12:35 p.m.
Acton Town
Step free access has now been restored at this station. 18 Jul 2026, 11:30 a.m.
Canary Wharf
Step free access has now been restored at this station. 18 Jul 2026, 5 p.m.
West India Quay
Step free access has now been restored at this station. 18 Jul 2026, 10:30 a.m.
Maryland
Step free access has now been restored at this station. 18 Jul 2026, 2:35 p.m.
West Brompton
Step free access has now been restored at this station. 18 Jul 2026, 10:05 a.m.