Current Issues
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
15 May 2026, 1:05 a.m.
Moorgate
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
15 May 2026, 1:05 a.m.
Denmark Hill
Step free access is not available to the southbound platform due to a faulty lift.
15 May 2026, 1:05 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
14 May 2026, 9:50 p.m.
Romford
No Step Free Access- The lift to platforms 3 and 4 (trains towards Liverpool St / Southend Victoria) is out of service. Step free access is available via the ramp only.
14 May 2026, 7:40 p.m.
Southall
No Step Free Access- Step free access is not available to platforms 2 and 3 (trains towards Heathrow and Reading) due to a faulty lift.
14 May 2026, 6:35 p.m.
Denmark Hill
No Step Free Access- Step free access is not available to the southbound platform due to a faulty lift.
14 May 2026, 6:35 p.m.
Shadwell
Step free access is not available to the DLR due to a faulty lift.
14 May 2026, 9:30 a.m.
West Hampstead
Step free access is not available to the westbound Mildmay line platform due to a faulty lift.
12 May 2026, 7:35 p.m.
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
12 May 2026, 3:30 p.m.
Edmonton Green
Step free access is not available to the southbound platform due to a faulty lift.
12 May 2026, 1:10 p.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
11 May 2026, 8:05 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
11 May 2026, 5:45 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
10 May 2026, 12:10 p.m.
Bank
Step free access is not available due to faulty lifts.
8 May 2026, 5:45 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
8 May 2026, 7:35 a.m.
Barking
Step free access is not available due to a faulty lift.
5 May 2026, 6:25 a.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
Chadwell Heath
Step free access has now been restored at this station. 15 May 2026, 11 a.m.
Barkingside
Step free access has now been restored at this station. 15 May 2026, 6:55 a.m.
Langdon Park
Step free access has now been restored at this station. 15 May 2026, 10:10 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 15 May 2026, 6:40 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 15 May 2026, 12:50 a.m.
West India Quay
Step free access has now been restored at this station. 15 May 2026, 7:30 a.m.
Denmark Hill
Step free access has now been restored at this station. 15 May 2026, 12:50 a.m.
Ickenham
Step free access has now been restored at this station. 14 May 2026, 11:15 p.m.
Ickenham
Step free access has now been restored at this station. 14 May 2026, 11:15 p.m.
Liverpool Street
Step free access has now been restored at this station. 15 May 2026, 12:50 a.m.
Moorgate
Step free access has now been restored at this station. 15 May 2026, 12:50 a.m.
Langdon Park
Step free access has now been restored at this station. 15 May 2026, 12:50 a.m.