Current Issues
Finsbury Park
Step free access is not available to the southbound Piccadilly and Victoria lines due to a faulty lift. Call us on 0343 222 1234 if you need further help.
7 Jul 2026, 5:26 p.m.
Westminster
Step free access is not available to the eastbound Circle and District lines due to a faulty lift.
7 Jul 2026, 5:17 p.m.
Kilburn
Step free access is not available due to a faulty lift.
7 Jul 2026, 3:17 p.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
7 Jul 2026, 2:51 p.m.
Ickenham
Step free access is not available due to unavailability of station staff.
7 Jul 2026, 2:33 p.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
7 Jul 2026, 12:19 a.m.
Westminster
Step free access is not available to the Jubilee line due to a faulty lift.
7 Jul 2026, 12:18 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
6 Jul 2026, 6:09 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
6 Jul 2026, 3:43 p.m.
Westminster
No Step Free Acess - Step free access is not available to the Jubilee line due to a faulty lift.
6 Jul 2026, 2:02 p.m.
Brixton
From Monday 6 until Monday 20 July, there will be no step-free access to the Victoria line at Brixton station due to planned lift works.<p><i>For step-free exit to street level, take the Victoria line to Vauxhall station. Then use buses 2 or 196, from Vauxhall bus station to return to Brixton. For step-free access to the Victoria line, please use Vauxhall station. Buses 2 or 196 both serve Vauxhall from bus stop T, on the opposite side of the road.</i></p>
6 Jul 2026, 3:30 a.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
5 Jul 2026, 2:33 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
3 Jul 2026, 2:51 p.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
2 Jul 2026, 10:56 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
1 Jul 2026, 8:34 a.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
29 Jun 2026, 7:05 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
29 Jun 2026, 6:56 a.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
29 Jun 2026, 5:20 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
28 Jun 2026, 1:34 p.m.
Finchley Central
Step free access is not available to the northbound platform due to a faulty lift.
27 Jun 2026, 5:37 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
London Bridge
Step free access has now been restored at this station. 7 Jul 2026, 5:15 p.m.
Wembley Park
Step free access has now been restored at this station. 7 Jul 2026, 1:40 p.m.
Green Park
Step free access has now been restored at this station. 7 Jul 2026, 10:20 a.m.
Chalfont & Latimer
Step free access has now been restored at this station. 7 Jul 2026, 11 a.m.
Roding Valley
Step free access has now been restored at this station. 7 Jul 2026, 7:20 a.m.
Chorleywood
Step free access has now been restored at this station. 7 Jul 2026, 6:50 a.m.
West Ham
Step free access has now been restored at this station. 7 Jul 2026, 2:20 p.m.
Upminster
Step free access has now been restored at this station. 7 Jul 2026, 9:55 a.m.