Current Issues
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
4 Jul 2026, 4:20 p.m.
Blackfriars
Step free access is not available to the eastbound platform due to a faulty lift.
4 Jul 2026, 2:09 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
4 Jul 2026, 1:54 p.m.
Upminster
Step free access is not available to District line trains starting / terminating on platforms 4 and 5 due to a faulty lift.
4 Jul 2026, 8:03 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
4 Jul 2026, 12:33 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
3 Jul 2026, 2:51 p.m.
Hounslow East
Step free access is not available to the eastbound platform due to a faulty lift.
2 Jul 2026, 4:50 p.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
2 Jul 2026, 10:56 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
1 Jul 2026, 8:34 a.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
30 Jun 2026, 4:06 p.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
29 Jun 2026, 7:05 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
29 Jun 2026, 6:56 a.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
29 Jun 2026, 5:20 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
28 Jun 2026, 1:34 p.m.
Finchley Central
Step free access is not available to the northbound platform due to a faulty lift.
27 Jun 2026, 5:37 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Chalfont & Latimer
Step free access has now been restored at this station. 4 Jul 2026, 3:15 p.m.
Roding Valley
Step free access has now been restored at this station. 4 Jul 2026, 7 a.m.
Bond Street
Step free access has now been restored at this station. 4 Jul 2026, 6:25 a.m.
Ickenham
Step free access has now been restored at this station. 4 Jul 2026, 6:50 a.m.
West Brompton
Step free access has now been restored at this station. 4 Jul 2026, 8:35 a.m.