Current Issues
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
5 Sep 2026, 1:27 a.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
5 Sep 2026, 1:25 a.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
5 Sep 2026, 1:17 a.m.
Hainault
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff. The lifts are still in service.
5 Sep 2026, 12:44 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
5 Sep 2026, 12:25 a.m.
Kew Gardens
The ramp providing level access between the platform and Mildmay line trains is not in service due to unavailability of staff. Level access to the District line is still available.
4 Sep 2026, 11:52 p.m.
West Ealing
Step free access is not available due to a faulty lift.
4 Sep 2026, 10:29 a.m.
Canada Water
Step free access is not available between the ticket hall and the northbound Windrush line platform due to a faulty lift.
3 Sep 2026, 10:10 a.m.
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
3 Sep 2026, 8:25 a.m.
Greenford
Step free access is not available due to a faulty lift.
2 Sep 2026, 12:07 p.m.
Hackney Wick
Step free access is not available to the westbound platform due to a faulty lift.
1 Sep 2026, 5:43 a.m.
Moorgate
Step free access is not available to the eastbound Circle, Hammersmith & City and Metropolitan lines due to a faulty lift.
1 Sep 2026, 5:10 a.m.
From Tuesday 1 until Monday 14 September, there will be no step-free access between the eastbound Circle, Hammersmith & City and Metropolitan line platform and the Moorgate entrance.
1 Sep 2026, 3:30 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Resolved Issues
Southall
Step free access has now been restored at this station. 5 Sep 2026, 5 a.m.
West Brompton
Step free access has now been restored at this station. 5 Sep 2026, 1:10 a.m.
Hainault
Step free access has now been restored at this station. 5 Sep 2026, 12:50 a.m.
Roding Valley
Step free access has now been restored at this station. 5 Sep 2026, 12:15 a.m.
Amersham
Step free access has now been restored at this station. 4 Sep 2026, 8:25 p.m.
Chorleywood
Step free access has now been restored at this station. 4 Sep 2026, 10:35 p.m.
Imperial Wharf
Step free access has now been restored at this station. 4 Sep 2026, 6:55 p.m.
Westminster
Step free access has now been restored at this station. 4 Sep 2026, 6:20 p.m.
Caledonian Road & Barnsbury
Step free access has now been restored at this station. 5 Sep 2026, 12:05 a.m.