Up Down London

Current Issues

Buckhurst Hill

The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
9 Aug 2026, 2:11 a.m.

Debden

Step free access is not available due to unavailability of station staff.
9 Aug 2026, 1:46 a.m.

Chorleywood

The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
9 Aug 2026, 1:39 a.m.

Mill Hill East

Step free access is not available due to unavailability of station staff.
9 Aug 2026, 1:14 a.m.

Wembley Park

Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
9 Aug 2026, 12:28 a.m.

Upper Holloway

Step free access is not available to the eastbound District and Circle lines due to a faulty lift.
9 Aug 2026, 12:26 a.m.

East India

Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
9 Aug 2026, 12:23 a.m.

Hackney Central

Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
9 Aug 2026, 12:23 a.m.

Hackney Downs

Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
9 Aug 2026, 12:23 a.m.

Hackney Wick

The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
9 Aug 2026, 12:23 a.m.

Dagenham Heathway

The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
9 Aug 2026, 12:22 a.m.

Denmark Hill

Step free access is not available to the southbound platform due to a faulty lift.
9 Aug 2026, 12:22 a.m.

Southfields

Step free access is not available due to unavailability of station staff.
8 Aug 2026, 10:37 p.m.

Highbury & Islington

Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
8 Aug 2026, 6:44 p.m.

Royal Victoria

Step free access is not available between platform 1 and the footbridge due to a faulty lift. For trains to Beckton use the entrance on Victoria Dock Rd. For trains to Tower Gateway enter via Seagull Lane.
8 Aug 2026, 5:47 p.m.

Ealing Broadway

Step free access is not available between the ticket hall and platforms 2 and 3 (trains towards Reading and Heathrow) due to a faulty lift.
8 Aug 2026, 4:37 p.m.

Chadwell Heath

Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
8 Aug 2026, 2:19 p.m.

Acton Main Line

Step free access is not available to the eastbound platform (towards Paddington) due to a faulty lift.
8 Aug 2026, 8:28 a.m.

Liverpool Street

No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
8 Aug 2026, 3:30 a.m.

West Ham

Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
7 Aug 2026, 5:51 p.m.

Maryland

Step free access is not available to the eastbound platform due to a faulty lift.
7 Aug 2026, 4:52 p.m.

Harrow & Wealdstone

Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
7 Aug 2026, 1:27 p.m.

Euston Square

Step free access is not available due to a faulty lift.
7 Aug 2026, 9:08 a.m.

Highbury & Islington

Step free access is not available to the Windrush line platform 1 (via Canada Water) due to a faulty lift. Take a train from platform 8 to Canonbury and change there.
6 Aug 2026, 8:45 p.m.

Shoreditch High Street

Step free access is not available to the southbound platform due to a faulty lift.
6 Aug 2026, 4:08 a.m.

Elephant & Castle

Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.

West Brompton

Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.

Canada Water

Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
31 Jul 2026, 12:17 p.m.

Camden Road

Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.

Romford

The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
27 Jul 2026, 11:33 a.m.

Wembley Central

Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.

Brixton

Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.

King's Cross & St Pancras International

From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.

Willesden Junction

Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.

Resolved Issues

Gospel Oak

Step free access has now been restored at this station. 9 Aug 2026, 1:30 a.m.

Dagenham Heathway

Step free access has now been restored at this station. 9 Aug 2026, 12:25 a.m.

Barkingside

Step free access has now been restored at this station. 8 Aug 2026, 11:20 p.m.

Morden

Step free access has now been restored at this station. 9 Aug 2026, 2:10 a.m.

Stratford

Step free access has now been restored at this station. 8 Aug 2026, 8:50 p.m.

Newbury Park

Step free access has now been restored at this station. 8 Aug 2026, 7:50 p.m.

Canary Wharf

Step free access has now been restored at this station. 8 Aug 2026, 7:55 p.m.

Gospel Oak

Step free access has now been restored at this station. 9 Aug 2026, 12:25 a.m.

Barkingside

Step free access has now been restored at this station. 8 Aug 2026, 6:45 p.m.

Elm Park

Step free access has now been restored at this station. 8 Aug 2026, 10:40 p.m.

Wembley Park

Step free access has now been restored at this station. 9 Aug 2026, 12:10 a.m.