Current Issues
Morden
Step free exit to street level from platforms 2 and 3 is not available due to a faulty lift.
21 Jun 2026, 4:49 p.m.
Wembley Park
Step free access is not available to platform 1 (northbound 'fast' Metropolitan line). Use platform 2 for northbound 'local' Metropolitan line trains.
21 Jun 2026, 4:44 p.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Due to planned engineering work today, the nearest step free access is via Moorgate station entrance on Moorgate.
21 Jun 2026, 3:11 p.m.
Canonbury
No Step Free Access- Step free access is not available to platforms 2 & 3. For destinations via Canada Water take a train from platform 1 and change at Highbury & Islington. For destinations via Willesden Jn take a train from platform 3
21 Jun 2026, 2:28 p.m.
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
21 Jun 2026, 1:22 p.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
21 Jun 2026, 12:13 a.m.
Harold Wood
The lift to platform 4 (towards Shenfield) is out of service due to a fault. For step free access to platform 4, enter via the car park. For step free access to other platforms, use the entrance on Gibbons Lane.
21 Jun 2026, 12:13 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
19 Jun 2026, 4:26 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
18 Jun 2026, 2:10 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
17 Jun 2026, 11:24 p.m.
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
17 Jun 2026, 9:52 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Liverpool Street
Step free access has now been restored at this station. 21 Jun 2026, 3:15 p.m.
Caledonian Road
Step free access has now been restored at this station. 21 Jun 2026, 3:45 p.m.
Elm Park
Step free access has now been restored at this station. 21 Jun 2026, 11:45 a.m.
Osterley
Step free access has now been restored at this station. 21 Jun 2026, 1:50 p.m.
Chorleywood
Step free access has now been restored at this station. 21 Jun 2026, 6:50 a.m.
Kilburn
Step free access has now been restored at this station. 21 Jun 2026, 9 a.m.
Osterley
Step free access has now been restored at this station. 21 Jun 2026, 7:15 a.m.
West Brompton
Step free access has now been restored at this station. 21 Jun 2026, 9:10 a.m.