Current Issues
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
8 Aug 2026, 3:30 a.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
8 Aug 2026, 2:30 a.m.
Debden
Step free access is not available due to unavailability of station staff.
8 Aug 2026, 1:43 a.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
8 Aug 2026, 1:23 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
8 Aug 2026, 12:05 a.m.
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
8 Aug 2026, 12:04 a.m.
Upper Holloway
Step free access is not available to the eastbound District and Circle lines due to a faulty lift.
8 Aug 2026, 12:04 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
8 Aug 2026, 12:03 a.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
8 Aug 2026, 12:03 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
8 Aug 2026, 12:03 a.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
8 Aug 2026, 12:02 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
8 Aug 2026, 12:02 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
7 Aug 2026, 5:51 p.m.
Maryland
Step free access is not available to the eastbound platform due to a faulty lift.
7 Aug 2026, 4:52 p.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
7 Aug 2026, 1:27 p.m.
Euston Square
Step free access is not available due to a faulty lift.
7 Aug 2026, 9:08 a.m.
Highbury & Islington
Step free access is not available to the Windrush line platform 1 (via Canada Water) due to a faulty lift. Take a train from platform 8 to Canonbury and change there.
6 Aug 2026, 8:45 p.m.
Iver
Step free access is not available to the eastbound platform due to a faulty lift.
6 Aug 2026, 12:04 p.m.
Shoreditch High Street
Step free access is not available to the southbound platform due to a faulty lift.
6 Aug 2026, 4:08 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
31 Jul 2026, 12:17 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
Denmark Hill
Step free access is not available to the southbound platform due to a faulty lift.
28 Jul 2026, 8:07 p.m.
Romford
The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
27 Jul 2026, 11:33 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
Brixton
Step free access is not available due to a faulty lift.
17 Jul 2026, 6:04 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
South Woodford
Step free access has now been restored at this station. 8 Aug 2026, 12:10 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 8 Aug 2026, 12:05 a.m.
Wimbledon Park
Step free access has now been restored at this station. 7 Aug 2026, 7:35 p.m.
Hillingdon
Step free access has now been restored at this station. 7 Aug 2026, 7:10 p.m.
Elm Park
Step free access has now been restored at this station. 7 Aug 2026, 10:35 p.m.
Bond Street
Step free access has now been restored at this station. 7 Aug 2026, 6:10 p.m.
Clapham Junction
Step free access has now been restored at this station. 7 Aug 2026, 4:55 p.m.
Wembley Park
Step free access has now been restored at this station. 8 Aug 2026, 12:10 a.m.
Upper Holloway
Step free access has now been restored at this station. 8 Aug 2026, 12:10 a.m.
Hackney Central
Step free access has now been restored at this station. 8 Aug 2026, 12:05 a.m.
Hackney Downs
Step free access has now been restored at this station. 8 Aug 2026, 12:05 a.m.
Hackney Wick
Step free access has now been restored at this station. 8 Aug 2026, 12:05 a.m.
East India
Step free access has now been restored at this station. 8 Aug 2026, 12:05 a.m.
Edmonton Green
Step free access has now been restored at this station. 7 Aug 2026, 8:20 p.m.
Gospel Oak
Step free access has now been restored at this station. 8 Aug 2026, 2:20 a.m.