Current Issues
Tower Hill
Step free access is not available to the westbound Circle / District lines due to a faulty lift.
7 Jun 2026, 5:27 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
7 Jun 2026, 2:14 p.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
7 Jun 2026, 1:52 p.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
7 Jun 2026, 8:41 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
7 Jun 2026, 12:03 a.m.
Stanmore
Step free access is not available due to flooding.
7 Jun 2026, 12:03 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
7 Jun 2026, 12:02 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
7 Jun 2026, 12:02 a.m.
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
7 Jun 2026, 12:02 a.m.
New Cross Gate
Step free access is not available to platform 5 towards Highbury & Islington and London Bridge due to a faulty lift.
6 Jun 2026, 12:13 p.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
5 Jun 2026, 6:06 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
4 Jun 2026, 1:35 p.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
South Woodford
Step free access has now been restored at this station. 7 Jun 2026, 5:35 p.m.
Chalfont & Latimer
Step free access has now been restored at this station. 7 Jun 2026, 4:40 p.m.
Mill Hill East
Step free access has now been restored at this station. 7 Jun 2026, 10:55 a.m.
Kilburn
Step free access has now been restored at this station. 7 Jun 2026, 11:40 a.m.
West Finchley
Step free access has now been restored at this station. 7 Jun 2026, 11:40 a.m.
South Woodford
Step free access has now been restored at this station. 7 Jun 2026, 10:10 a.m.
Ruislip
Step free access has now been restored at this station. 7 Jun 2026, 4:40 p.m.
Canary Wharf
Step free access has now been restored at this station. 7 Jun 2026, 4:40 p.m.