Current Issues
Cannon Street
Step free access is not available to the National Rail concourse due to a faulty lift.
26 Jun 2026, 5:45 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
26 Jun 2026, 3:29 p.m.
Hainault
No step free exit to street level due to a faulty lift.
26 Jun 2026, 3:22 p.m.
Victoria
Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access.
26 Jun 2026, 2:09 p.m.
Kilburn
Step free access is not available due to a faulty lift.
26 Jun 2026, 2:04 p.m.
Ilford
Step free access is not available to the westbound platform (towards Liverpool Street) due to a faulty lift.
26 Jun 2026, 1:20 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
26 Jun 2026, 12:23 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
26 Jun 2026, 10:33 a.m.
East Ham
Step free access is not available due to faulty lifts.
26 Jun 2026, 6:13 a.m.
Vauxhall
Step free access is not available to the Victoria line due to a faulty lift.
26 Jun 2026, 6:02 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
26 Jun 2026, 12:59 a.m.
Pinner
Step free access is not available to the northbound platform due to a faulty lift.
26 Jun 2026, 12:59 a.m.
Gospel Oak
Step free access is not available to the southbound Piccadilly and Victoria lines while the Police deal with an incident. Call us on 0343 222 1234 if you need further help.
26 Jun 2026, 12:57 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
25 Jun 2026, 5 p.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
25 Jun 2026, 1:42 p.m.
Gospel Oak
Step free access is not available due to faulty lifts.
25 Jun 2026, 7:40 a.m.
Earl's Court
Step free access is not available to the Piccadilly line due to faulty lifts.
25 Jun 2026, 6:44 a.m.
King's Cross & St Pancras International
Step free access is not available to the Victoria line due to a faulty lift.
24 Jun 2026, 1:02 p.m.
Shoreditch High Street
Step free access is not available to the northbound platform due to a faulty lift.
23 Jun 2026, 7:44 p.m.
Earl's Court
Step free access is not available to the eastbound District line due to a faulty lift.
23 Jun 2026, 5:01 a.m.
Hounslow East
Step free access is not available to the westbound platform due to a faulty lift.
23 Jun 2026, 4:46 a.m.
Hounslow West
Step free access is not available due to a faulty lift.
22 Jun 2026, 1:51 p.m.
Edmonton Green
Step free access is not available to the southbound platform due to a faulty lift.
22 Jun 2026, 8:33 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
18 Jun 2026, 2:10 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
17 Jun 2026, 11:24 p.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Rickmansworth
Step free access has now been restored at this station. 26 Jun 2026, 11:50 a.m.
Liverpool Street
Step free access has now been restored at this station. 26 Jun 2026, 2 p.m.
Ruislip
Step free access has now been restored at this station. 26 Jun 2026, 11:05 a.m.
Hoxton
Step free access has now been restored at this station. 26 Jun 2026, 10:45 a.m.
Chalfont & Latimer
Step free access has now been restored at this station. 26 Jun 2026, 2:55 p.m.
Chorleywood
Step free access has now been restored at this station. 26 Jun 2026, 3 p.m.
Bond Street
Step free access has now been restored at this station. 26 Jun 2026, 6:40 a.m.
Kew Gardens
Step free access has now been restored at this station. 26 Jun 2026, 7:05 a.m.
Moorgate
Step free access has now been restored at this station. 26 Jun 2026, 10:40 a.m.
Maryland
Step free access has now been restored at this station. 26 Jun 2026, 2 p.m.
Hayes & Harlington
Step free access has now been restored at this station. 26 Jun 2026, 9:45 a.m.
Ealing Broadway
Step free access has now been restored at this station. 26 Jun 2026, 2:05 p.m.