Current Issues
London Bridge
Step free access is not available to/from the Borough High Street entrance and to the Northern line due to a faulty lift. For step free access to the Jubilee line, enter via the National Rail concourse.
12 May 2026, 2:15 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
12 May 2026, 1:05 a.m.
Moorgate
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
12 May 2026, 1:05 a.m.
Langdon Park
Step free access is not available due to planned maintenance.
12 May 2026, 1:05 a.m.
Caledonian Road & Barnsbury
Step free access is not available due to a faulty lift.
11 May 2026, 8:05 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
11 May 2026, 5:45 p.m.
West Hampstead
Step free access is not available to the eastbound Mildmay line platform due to a faulty lift.
11 May 2026, 4 p.m.
Forest Gate
Step free access is not available to platform 4 due to a faulty lift.
11 May 2026, 7:50 a.m.
South Woodford
The ramps providing level access between the trains and the platforms are not in service due to unavailability of station staff.
10 May 2026, 1:35 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
10 May 2026, 12:10 p.m.
Shadwell
Step free access is not available to the DLR due to a faulty lift.
8 May 2026, 6:30 p.m.
Bank
Step free access is not available due to faulty lifts.
8 May 2026, 5:45 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
8 May 2026, 7:35 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
7 May 2026, 1:05 a.m.
Barking
Step free access is not available due to a faulty lift.
5 May 2026, 6:25 a.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
Ickenham
Step free access has now been restored at this station. 12 May 2026, 4:15 a.m.
Ickenham
Step free access has now been restored at this station. 12 May 2026, 4:15 a.m.
Ruislip
Step free access has now been restored at this station. 12 May 2026, 8:25 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 12 May 2026, 6:20 a.m.
Ruislip
Step free access has now been restored at this station. 12 May 2026, 12:35 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 12 May 2026, 12:35 a.m.
Hoxton
Step free access has now been restored at this station. 12 May 2026, 9:15 a.m.
Sudbury Hill
Step free access has now been restored at this station. 11 May 2026, 11:10 p.m.
Liverpool Street
Step free access has now been restored at this station. 12 May 2026, 12:30 a.m.
Moorgate
Step free access has now been restored at this station. 12 May 2026, 12:30 a.m.
Langdon Park
Step free access has now been restored at this station. 12 May 2026, 12:30 a.m.