Up Down London

Current Issues

Barking

Step free access is not available due to a faulty lift.
15 Sep 2026, 8:34 a.m.

Chalfont & Latimer

The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
15 Sep 2026, 5:58 a.m.

Waterloo

From Tuesday 15 until Thursday 17 September, there will be no lift access at Waterloo to/from the Waterloo & City line arrivals platform. This is due to planned maintenance work. During this time, there will be no step-free access from Bank to Waterloo on the Waterloo & City line.<p><i>For a step-free exit from Bank to Waterloo, go to nearby Cannon Street for a westbound Circle or District line train to Westminster. Change there for an eastbound Jubilee line train to Waterloo. Alternatively, go to the southbound Northern line platform and take a train to London Bridge. Change there for a westbound Jubilee line train to Waterloo. To interchange step-free to the Jubilee line at London Bridge, you will need to leave the station via Borough High Street. The route continues at street level via St Thomas Street and Joiner Street, before re-entering the station to access the Jubilee line.</i></p>
15 Sep 2026, 3:30 a.m.

Monument

Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
15 Sep 2026, 12:05 a.m.

Maidenhead

Step free access is not available to platform 4 (trains towards Paddington) due to a faulty lift.
15 Sep 2026, 12:04 a.m.

Chadwell Heath

Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
15 Sep 2026, 12:03 a.m.

Barbican

Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:47 a.m.

Farringdon

Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:46 a.m.

Wembley Park

Step free access is not available between the car park and the ticket hall due to planned maintenance. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
14 Sep 2026, 12:58 a.m.

Clapham Junction

Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
13 Sep 2026, 4:31 p.m.

Hackney Wick

Step free access is not available to the westbound platform due to a faulty lift.
13 Sep 2026, 12:01 a.m.

Northolt

Step free access is not available due to a faulty lift.
11 Sep 2026, 8:10 p.m.

Royal Victoria

Step free access is not available between Victoria Dock Road and the footbridge due to a faulty lift. For trains to Beckton use the entrance on Victoria Dock Rd. For trains to Tower Gateway enter via Seagull Lane
11 Sep 2026, 8 p.m.

Willesden Junction

Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
10 Sep 2026, 8:26 a.m.

Victoria

Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access.
10 Sep 2026, 4:52 a.m.

King George V

Step free access is not available due to a faulty lift.
8 Sep 2026, 1:58 p.m.

West Hampstead

Step free access is not available to the eastbound Mildmay line platform due to a faulty lift.
7 Sep 2026, 12:27 p.m.

Bank

Canada Water

Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
3 Sep 2026, 8:30 a.m.

Elephant & Castle

Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.

King's Cross & St Pancras International

From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.

Resolved Issues

Finchley Central

Step free access has now been restored at this station. 15 Sep 2026, 8:55 a.m.

Osterley

Step free access has now been restored at this station. 15 Sep 2026, 7:05 a.m.

West Brompton

Step free access has now been restored at this station. 15 Sep 2026, 5:20 a.m.

Roding Valley

Step free access has now been restored at this station. 15 Sep 2026, 5:05 a.m.

West Ham

Step free access has now been restored at this station. 15 Sep 2026, 2:05 a.m.

Buckhurst Hill

Step free access has now been restored at this station. 15 Sep 2026, 9:10 a.m.

Chorleywood

Step free access has now been restored at this station. 15 Sep 2026, 6:40 a.m.

Chorleywood

Step free access has now been restored at this station. 15 Sep 2026, 12:05 a.m.

Maidenhead

Step free access has now been restored at this station. 15 Sep 2026, 12:05 a.m.

Wembley Park

Step free access has now been restored at this station. 14 Sep 2026, 9:50 p.m.

Hainault

Step free access has now been restored at this station. 14 Sep 2026, 10:20 p.m.

Buckhurst Hill

Step free access has now been restored at this station. 15 Sep 2026, 12:05 a.m.

Elm Park

Step free access has now been restored at this station. 14 Sep 2026, 10:35 p.m.

Chadwell Heath

Step free access has now been restored at this station. 15 Sep 2026, 12:05 a.m.

West Ham

Step free access has now been restored at this station. 15 Sep 2026, 12:10 a.m.