Current Issues
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
30 Jun 2026, 5:51 p.m.
Edmonton Green
Step free access is not available to the northbound platform due to a faulty lift.
30 Jun 2026, 4:06 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
30 Jun 2026, 2:32 p.m.
Rickmansworth
The ramp providing level access between the train and the southbound platform is not in service due to unavailability of staff.
30 Jun 2026, 11:29 a.m.
Maryland
Step free access is not available to the eastbound platform due to a faulty lift.
30 Jun 2026, 5:39 a.m.
Westminster
Step free access is not available to the Jubilee line due to a faulty lift.
30 Jun 2026, 5:38 a.m.
Hackney Central
Step free access is not available to the westbound platform due to a faulty lift.
29 Jun 2026, 7:05 a.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
29 Jun 2026, 6:56 a.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
29 Jun 2026, 5:20 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
28 Jun 2026, 1:34 p.m.
East Ham
Step free access is not available due to faulty lifts.
28 Jun 2026, 12:31 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
27 Jun 2026, 7:54 p.m.
Finchley Central
Step free access is not available to the northbound platform due to a faulty lift.
27 Jun 2026, 5:37 p.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
27 Jun 2026, 4:41 p.m.
Shadwell
Step free access is not available to the DLR due to a faulty lift.
27 Jun 2026, 2:16 p.m.
Hounslow West
Step free access is not available due to a faulty lift.
22 Jun 2026, 1:51 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Bond Street
Step free access has now been restored at this station. 30 Jun 2026, 5:25 p.m.
Bond Street
Step free access has now been restored at this station. 30 Jun 2026, 4 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 30 Jun 2026, 12:20 p.m.
Kilburn
Step free access has now been restored at this station. 30 Jun 2026, 11:45 a.m.
Clapham Junction
Step free access has now been restored at this station. 30 Jun 2026, 12:50 p.m.
Elm Park
Step free access has now been restored at this station. 30 Jun 2026, 2:40 p.m.
Ickenham
Step free access has now been restored at this station. 30 Jun 2026, 8:25 a.m.
Hillingdon
Step free access has now been restored at this station. 30 Jun 2026, 9:15 a.m.
Heathrow Airport Terminal 5
Step free access has now been restored at this station. 30 Jun 2026, 7:55 a.m.
Wembley Park
Step free access has now been restored at this station. 30 Jun 2026, 8:35 a.m.
Hillingdon
Step free access has now been restored at this station. 30 Jun 2026, 1:15 p.m.
Hayes & Harlington
Step free access has now been restored at this station. 30 Jun 2026, 8:25 a.m.
Vauxhall
Step free access has now been restored at this station. 30 Jun 2026, 11:15 a.m.