Current Issues
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
24 Jun 2026, 5:34 p.m.
Imperial Wharf
Step free access is not available for trains towards Clapham Junction due to a faulty lift.
24 Jun 2026, 5 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
24 Jun 2026, 4:15 p.m.
Caledonian Road
Step free access is not available due to faulty lifts.
24 Jun 2026, 3:26 p.m.
King's Cross & St Pancras International
Step free access is not available to the Victoria line due to a faulty lift.
24 Jun 2026, 1:02 p.m.
Gallions Reach
Step free access is not available for trains towards Beckton due to a faulty lift.
24 Jun 2026, 5:41 a.m.
Pontoon Dock
Step free access is not available for trains towards Canning Town due to a faulty lift.
24 Jun 2026, 5:38 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
24 Jun 2026, 12:02 a.m.
Moorgate
Step free access is not available due to faulty lifts.
24 Jun 2026, 12:02 a.m.
Maryland
Step free access is not available to the eastbound platform due to a faulty lift.
24 Jun 2026, 12:02 a.m.
Shoreditch High Street
Step free access is not available to the northbound platform due to a faulty lift.
23 Jun 2026, 7:44 p.m.
Denmark Hill
Step free access is not available to the northbound platform due to a faulty lift.
23 Jun 2026, 5:42 p.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
23 Jun 2026, 10:24 a.m.
Earl's Court
Step free access is not available to the eastbound District line due to a faulty lift.
23 Jun 2026, 5:01 a.m.
Hounslow East
Step free access is not available to the westbound platform due to a faulty lift.
23 Jun 2026, 4:46 a.m.
Stratford High Street
The lift between platform 1 and the footbridge is not in service. For step free access, please use the ramp to enter the station.
23 Jun 2026, 3:53 a.m.
Hounslow West
Step free access is not available due to a faulty lift.
22 Jun 2026, 1:51 p.m.
Southwark
Step free access is not available due to a faulty lift.
22 Jun 2026, 11:58 a.m.
Edmonton Green
Step free access is not available to the southbound platform due to a faulty lift.
22 Jun 2026, 8:33 a.m.
Osterley
Step free access is not available due to unavailability of station staff.
22 Jun 2026, 12:37 a.m.
Ealing Broadway
Step free access is not available between the footbridge and platform 4 and the Central and District line platforms due to a faulty lift.
21 Jun 2026, 10:35 p.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift.
18 Jun 2026, 2:10 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
17 Jun 2026, 11:24 p.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Barking
Step free access has now been restored at this station. 24 Jun 2026, 3:50 p.m.
Barkingside
Step free access has now been restored at this station. 24 Jun 2026, 3:40 p.m.
Ruislip
Step free access has now been restored at this station. 24 Jun 2026, 1:35 p.m.
South Tottenham
Step free access has now been restored at this station. 24 Jun 2026, 3:45 p.m.
Elm Park
Step free access has now been restored at this station. 24 Jun 2026, 11:05 a.m.
West Finchley
Step free access has now been restored at this station. 24 Jun 2026, 11:10 a.m.
Ruislip
Step free access has now been restored at this station. 24 Jun 2026, 10:30 a.m.
Brixton
Step free access has now been restored at this station. 24 Jun 2026, 11:05 a.m.
Harold Wood
Step free access has now been restored at this station. 24 Jun 2026, 11:10 a.m.
Barking
Step free access has now been restored at this station. 24 Jun 2026, 12:30 p.m.
Crystal Palace
Step free access has now been restored at this station. 24 Jun 2026, 2:35 p.m.