Current Issues
White Hart Lane
Step free access is not available to the northbound platform due to a faulty lift.
24 Oct 2026, 11:09 a.m.
Kilburn
Step free access is not available due to a faulty lift.
24 Oct 2026, 11:01 a.m.
Goodmayes
Step free access is not available to the eastbound platform due to a faulty lift.
24 Oct 2026, 10:10 a.m.
West India Quay
Step free access is not available for trains towards Canary Wharf due to a faulty lift.
24 Oct 2026, 8:16 a.m.
East India
Step free access is not available for trains towards Canning Town due to a faulty lift.
24 Oct 2026, 8:13 a.m.
Taplow
Step free access is not available between the entrance on Approach Rd and the footbridge. For step free access to platform 3 (to Reading), use the entrance on Bath Road. Call 0343 222 1234 for more info.
24 Oct 2026, 6:13 a.m.
Harold Wood
Step free access is not available to platform 3 (towards Liverpool Street) due to a faulty lift.
24 Oct 2026, 12:25 a.m.
Hainault
No step free exit to street level due to a faulty lift.
23 Oct 2026, 8:48 a.m.
Hounslow East
Hounslow East - Step free access is not available to the westbound platform due to a faulty lift.
23 Oct 2026, 4:53 a.m.
Crystal Palace
Step free access is not available to platforms 5 and 6 towards Highbury & Islington and London Bridge (via Forest Hill) due to a faulty lift. Call us on 0343 222 1234 if you need further help.
21 Oct 2026, 4:32 p.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help
19 Oct 2026, 7:33 p.m.
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
14 Oct 2026, 12:20 a.m.
King George V
Step free access is not available due to a faulty lift.
7 Oct 2026, 5:31 p.m.
Canada Water
Until Spring 2027, no step-free access between street and ticket hall level at this station. This is while TfL carry out lift replacement work. For step-free access to the Jubilee line, take bus 47 or 188 from stop B1 in the bus station to Bermondsey. For step-free access to the Windrush line, take any bus from stop B2, or bus 1 or 381 from stop C in the bus station to Surrey Quays. Alternatively, it is about an 800m journey to Surrey Quays at street level via Deal Porters Way. You will not be able to use the lift between the street and ticket hall to enter the station. Please plan ahead and allow more time for your journey
22 Sep 2026, 3:14 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Resolved Issues
Amersham
Step free access has now been restored at this station. 24 Oct 2026, 11:40 a.m.
Chesham
Step free access has now been restored at this station. 24 Oct 2026, 10:45 a.m.
Dagenham Heathway
Step free access has now been restored at this station. 24 Oct 2026, 11:25 a.m.
Debden
Step free access has now been restored at this station. 24 Oct 2026, 10:10 a.m.
Barkingside
Step free access has now been restored at this station. 24 Oct 2026, 5:10 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 24 Oct 2026, 7:25 a.m.
Greenford
Step free access has now been restored at this station. 24 Oct 2026, 1 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 24 Oct 2026, 12:30 a.m.
Hounslow West
Step free access has now been restored at this station. 24 Oct 2026, 12:40 a.m.
Kilburn
Step free access has now been restored at this station. 24 Oct 2026, 6:20 a.m.
Caledonian Road & Barnsbury
Step free access has now been restored at this station. 24 Oct 2026, 7:05 a.m.
Harold Wood
Step free access has now been restored at this station. 24 Oct 2026, 12:30 a.m.
Earl's Court
Step free access has now been restored at this station. 24 Oct 2026, 12:25 a.m.