Current Issues
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
10 Aug 2026, 4:22 p.m.
Deptford Bridge
Step free access is not available for trains towards Canary Wharf due to a faulty lift.
10 Aug 2026, 2:15 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
10 Aug 2026, 1:53 p.m.
Crystal Palace
Step free access is not available to platforms 5 and 6 towards Highbury & Islington and London Bridge (via Forest Hill) due to a faulty lift. Call us on 0343 222 1234 if you need further help.
10 Aug 2026, 11:24 a.m.
Gospel Oak
Step free access is not available to the westbound platform due to a faulty lift.
10 Aug 2026, 7:27 a.m.
Liverpool Street
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
10 Aug 2026, 6:08 a.m.
Moorgate
Step free access is not available to the Northern line due to a faulty lift. For step free access to the Elizabeth line, enter via Liverpool Street National Rail concourse or the Broadgate entrance.
10 Aug 2026, 6:07 a.m.
Finchley Central
Step free access is not available to the northbound platform due to a faulty lift.
10 Aug 2026, 4:48 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
10 Aug 2026, 4:39 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to a faulty lift. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
10 Aug 2026, 1:01 a.m.
Hackney Downs
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
10 Aug 2026, 12:59 a.m.
Hackney Central
Step free access is not available between Hackney Central and Hackney Downs (platform 1 towards Liverpool Street) due to a faulty lift.
10 Aug 2026, 12:58 a.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift. For step free access, use the entrance on Blackwall Way.
10 Aug 2026, 12:57 a.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
9 Aug 2026, 10:39 p.m.
Langley Berks
Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift.
9 Aug 2026, 9:31 a.m.
Ealing Broadway
Step free access is not available between the ticket hall and platforms 2 and 3 (trains towards Reading and Heathrow) due to a faulty lift.
8 Aug 2026, 4:37 p.m.
Acton Main Line
Step free access is not available to the eastbound platform (towards Paddington) due to a faulty lift.
8 Aug 2026, 8:28 a.m.
West Ham
Step free access is not available to the District and Hammersmith & City lines due to a faulty lift.
7 Aug 2026, 5:51 p.m.
Maryland
Step free access is not available to the eastbound platform due to a faulty lift.
7 Aug 2026, 4:52 p.m.
Harrow & Wealdstone
Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
7 Aug 2026, 1:27 p.m.
Euston Square
Step free access is not available due to a faulty lift.
7 Aug 2026, 9:08 a.m.
Shoreditch High Street
Step free access is not available to the southbound platform due to a faulty lift.
6 Aug 2026, 4:08 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
West Brompton
Step free access is not available to the northbound Mildmay line / Southern platform due to a faulty lift.
3 Aug 2026, 5:45 p.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
29 Jul 2026, 5:56 p.m.
Romford
The lift to platform 5 (trains towards Shenfield) is out of service. Step free access is available via the ramp only.
27 Jul 2026, 11:33 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
25 Jul 2026, 4:14 p.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Resolved Issues
Buckhurst Hill
Step free access has now been restored at this station. 10 Aug 2026, 2:55 p.m.
Gospel Oak
Step free access has now been restored at this station. 10 Aug 2026, 2:25 p.m.
Victoria
Step free access has now been restored at this station. 10 Aug 2026, 11:50 a.m.
Debden
Step free access has now been restored at this station. 10 Aug 2026, 7:30 a.m.
Elm Park
Step free access has now been restored at this station. 10 Aug 2026, 6:50 a.m.
West Finchley
Step free access has now been restored at this station. 10 Aug 2026, 5:05 a.m.
South Woodford
Step free access has now been restored at this station. 10 Aug 2026, 7:10 a.m.
Hillingdon
Step free access has now been restored at this station. 10 Aug 2026, 7:25 a.m.
Acton Town
Step free access has now been restored at this station. 10 Aug 2026, 6:40 a.m.
Gospel Oak
Step free access has now been restored at this station. 10 Aug 2026, 7:25 a.m.
Ealing Broadway
Step free access has now been restored at this station. 10 Aug 2026, 12:15 p.m.