Current Issues
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
21 Sep 2026, 5:17 p.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
21 Sep 2026, 4:11 p.m.
Maryland
Step free access is not available to the westbound platform due to a faulty lift.
21 Sep 2026, 2:33 p.m.
Abbey Wood
Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift.
21 Sep 2026, 2:28 p.m.
Chorleywood
The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.
21 Sep 2026, 2:02 p.m.
Hayes & Harlington
The lift to platforms 2 and 3 is out of service. To travel towards Reading/Heathrow go to Southall and return on a westbound train. To alight at Hayes & Harlington go to West Drayton and return on an eastbound train
21 Sep 2026, 10 a.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
21 Sep 2026, 9:45 a.m.
Canonbury
Step free access is not available to platforms 2 & 3. For destinations via Canada Water take a train from platform 1 and change at Highbury & Islington. For destinations via Willesden Jn take a train from platform 3
21 Sep 2026, 7:30 a.m.
Chadwell Heath
Step free access is not available to the eastbound Elizabeth line platform due to a faulty lift.
21 Sep 2026, 12:51 a.m.
Dalston Junction
Step free access is not available due to a faulty lift.
21 Sep 2026, 12:06 a.m.
West Brompton
Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help.
19 Sep 2026, 7:50 p.m.
Farringdon
Step free access is not available to all platforms at Farringdon due to an electrical fault.
19 Sep 2026, 4:43 a.m.
Hanwell
Step free access is not available to the eastbound platform due to a faulty lift.
17 Sep 2026, 6:33 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
15 Sep 2026, 6:52 p.m.
Greenford
Step free access is not available due to a faulty lift.
15 Sep 2026, 12:18 p.m.
Barbican
Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:47 a.m.
Farringdon
Step free access is not available between the westbound platform at Barbican and the Elizabeth line at Farringdon due to planned maintenance.
14 Sep 2026, 3:46 a.m.
Wembley Park
Step free access is not available between the car park and the ticket hall due to planned maintenance. For step free access, use the entrance on Bridge Road. Call 0343 222 1234 for further information.
14 Sep 2026, 12:58 a.m.
Victoria
Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access.
10 Sep 2026, 4:52 a.m.
King George V
Step free access is not available due to a faulty lift.
8 Sep 2026, 1:58 p.m.
West Hampstead
Step free access is not available to the eastbound Mildmay line platform due to a faulty lift.
7 Sep 2026, 12:27 p.m.
Bank
Step free access is not available to/from the King William Street entrance due to faulty lifts. For step free access to the DLR and the Northern line, use the entrance on Cannon Street.
7 Sep 2026, 4:25 a.m.
Canada Water
Step free access is not available between the ticket hall and street level due to a faulty lift. Step free access between lines is still available. Call us on 0343 222 1234 if you need more information.
3 Sep 2026, 8:30 a.m.
Elephant & Castle
Step free access is not available to the southbound Northern line due to faulty lifts.
5 Aug 2026, 6:11 a.m.
Resolved Issues
Newbury Park
Step free access has now been restored at this station. 21 Sep 2026, 5:40 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 21 Sep 2026, 3:55 p.m.
Morden
Step free access has now been restored at this station. 21 Sep 2026, 5:05 p.m.
Wimbledon Park
Step free access has now been restored at this station. 21 Sep 2026, 11:40 a.m.
Wimbledon Park
Step free access has now been restored at this station. 21 Sep 2026, 11:40 a.m.
Sudbury Town
Step free access has now been restored at this station. 21 Sep 2026, 3 p.m.
Maryland
Step free access has now been restored at this station. 21 Sep 2026, 10:30 a.m.
Southfields
Step free access has now been restored at this station. 21 Sep 2026, 4:15 p.m.
Bond Street
Step free access has now been restored at this station. 21 Sep 2026, 6:40 a.m.
Roding Valley
Step free access has now been restored at this station. 21 Sep 2026, 6:50 a.m.
Gospel Oak
Step free access has now been restored at this station. 21 Sep 2026, 7:30 a.m.
Ickenham
Step free access has now been restored at this station. 21 Sep 2026, 7:45 a.m.
Northolt
Step free access has now been restored at this station. 21 Sep 2026, 6:25 a.m.
Southall
Step free access has now been restored at this station. 21 Sep 2026, 9:45 a.m.
White Hart Lane
Step free access has now been restored at this station. 21 Sep 2026, 1:25 p.m.