Current Issues
Hampstead Heath
Step free access is not available to the westbound platform due to a faulty lift.
1 Jun 2026, 8:07 a.m.
Bromley-By-Bow
Step free access is not available due to unavailability of station staff.
1 Jun 2026, 6 a.m.
Hounslow East
Step free access is not available to the eastbound platform due to a faulty lift.
1 Jun 2026, 4:59 a.m.
Stanmore
Step free access is not available due to flooding.
1 Jun 2026, 1:26 a.m.
Imperial Wharf
Step free access is not available for trains towards Willesden Junction due to a faulty lift.
1 Jun 2026, 1:26 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
1 Jun 2026, 1:25 a.m.
Chadwell Heath
Step free access is not available to the westbound Elizabeth line platform due to a faulty lift.
1 Jun 2026, 1:25 a.m.
Debden
Step free access is not available due to unavailability of station staff.
1 Jun 2026, 12:50 a.m.
Roding Valley
The ramps providing level access between the trains and the platforms are not in service due to unavailability of staff.
31 May 2026, 9:55 p.m.
Kilburn
Step free access is not available due to a faulty lift.
31 May 2026, 4:53 p.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
30 May 2026, 11:51 a.m.
Canada Water
Step free access is not available between the ticket hall and the Jubilee line and southbound Windrush line platforms due to a faulty lift. rmation.
28 May 2026, 12:50 p.m.
Canning Town
Step free access is not available between the bus station and the ticket hall. The closest stations with step free access are Poplar and Royal Victoria. Call us on 0343 222 1234 for more help.
25 May 2026, 10:10 a.m.
Newbury Park
Step free access is not available to the eastbound platform due to a faulty lift.
25 May 2026, 7:25 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Resolved Issues
Sudbury Hill
Step free access has now been restored at this station. 1 Jun 2026, 8:20 a.m.
Osterley
Step free access has now been restored at this station. 1 Jun 2026, 7:50 a.m.
Osterley
Step free access has now been restored at this station. 1 Jun 2026, 7:50 a.m.
Taplow
Step free access has now been restored at this station. 1 Jun 2026, 6:50 a.m.
Romford
Step free access has now been restored at this station. 1 Jun 2026, 6:50 a.m.
Highbury & Islington
Step free access has now been restored at this station. 31 May 2026, 9:15 p.m.
Ickenham
Step free access has now been restored at this station. 31 May 2026, 9 p.m.
South Woodford
Step free access has now been restored at this station. 1 Jun 2026, 12:35 a.m.
Canonbury
Step free access has now been restored at this station. 1 Jun 2026, 7 a.m.
Buckhurst Hill
Step free access has now been restored at this station. 1 Jun 2026, 1:30 a.m.
Barkingside
Step free access has now been restored at this station. 1 Jun 2026, 1:25 a.m.
Wembley Park
Step free access has now been restored at this station. 1 Jun 2026, 4:10 a.m.
Taplow
Step free access has now been restored at this station. 1 Jun 2026, 12:25 a.m.
Stanmore
Step free access has now been restored at this station. 1 Jun 2026, 12:25 a.m.
Imperial Wharf
Step free access has now been restored at this station. 1 Jun 2026, 12:25 a.m.
Romford
Step free access has now been restored at this station. 1 Jun 2026, 12:25 a.m.
Hackney Wick
Step free access has now been restored at this station. 1 Jun 2026, 12:25 a.m.
Chadwell Heath
Step free access has now been restored at this station. 1 Jun 2026, 12:20 a.m.
Information
Hounslow East
Monday 1 June, no step-free access to/from the eastbound Piccadilly line. To start a Piccadilly line journey from Hounslow East, take a westbound train to Hounslow West and change there for an eastbound train. For a step-free exit at Hounslow East from Heathrow or Hounslow West, continue to Osterley and return on a westbound service. Alternatively, take bus route 81, 203, H32 or H96 from stop A to nearby Hounslow Bus station.