Current Issues
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
The lifts will be out of order between Platform 1 and Station entry / exit
15 Jun 2026, 10:30 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Crystal Palace
Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift.
15 Jun 2026, 12:29 a.m.
Gospel Oak
Step free access is not available to the Suffragette line and for eastbound Mildmay line trains due to a faulty lift.
15 Jun 2026, 12:29 a.m.
Iver
Step free access is not available due to a faulty lift.
14 Jun 2026, 11:37 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
14 Jun 2026, 11:17 a.m.
Harrow & Wealdstone
No Step Free Access- Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
13 Jun 2026, 8:51 p.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
13 Jun 2026, 4:16 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
13 Jun 2026, 1:50 p.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there
13 Jun 2026, 7:23 a.m.
Imperial Wharf
Imperial Wharf Step free access is not available for trains towards Willesden Junction due to a faulty lift.
12 Jun 2026, 10:16 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Buckhurst Hill
Step free access has now been restored at this station. 15 Jun 2026, 7:20 a.m.
Morden
Step free access has now been restored at this station. 15 Jun 2026, 4:10 a.m.
South Woodford
Step free access has now been restored at this station. 15 Jun 2026, 7:20 a.m.
Kew Gardens
Step free access has now been restored at this station. 15 Jun 2026, 5 a.m.
South Woodford
Step free access has now been restored at this station. 15 Jun 2026, 12:35 a.m.
Morden
Step free access has now been restored at this station. 15 Jun 2026, 12:35 a.m.
Morden
Step free access has now been restored at this station. 15 Jun 2026, 4:10 a.m.
Victoria
Step free access has now been restored at this station. 15 Jun 2026, 12:20 a.m.
Gospel Oak
Step free access has now been restored at this station. 15 Jun 2026, 12:35 a.m.
Abbey Wood
Step free access has now been restored at this station. 15 Jun 2026, 6:20 a.m.
Crystal Palace
Step free access has now been restored at this station. 15 Jun 2026, 12:35 a.m.